This is the first & last time I’d step foot here. The ladies very rude, got my order wrong twice. I asked for 2 SMALL HOT lattes, then I saw the young waitress tapping in the screen iced latte. So I told her why is it written iced I want hot, she was like oh it’s just in the system written like that. I was like okay. Then I saw her colleague preparing iced coffee asked her if it was for me and she said yes. Then I told her I ordered hot coffee please. Then she was like ok I’ll correct it. But she made big sizes then I asked small ones because that was my order and she got super mad about it and told me you’ll take it like this I’m not going to do it again. when I asked to correct my bill cuz I asked for hot small lattes and got charged for iced big sized iced coffee.They were both very rude never have I ever experienced lack of client service like this before! When it’s their fault. No apologies just rude...
Read morei had an horrible experience today there is a little lady who didnt didnt speak good english or french who start attacking me when i asked her what was in the menu first she started telling me i dont speak the language i ignore her and kept ordering my food after she was keep telling me you dont understand the menu she treat me like a retarder person as person who is professional and speak 3 languages i felt she wanted to put me down i felt horrible in this place also i felt this lady was the one who didnt speak good english and french and treat awful the clients the caferia seem like has a nice ambiance and is a bit expensive compare to the other ones around i dont mind to pay more but with this treat i wont think i would come back again unless you get rid of...
Read moreExtremely Disappointed – Misled by Staff at Café Dépôt (Champlain Mall Brossard)
Just passed by Café Dépôt at Champlain Mall and purchased 3 chocolate croissants (July 13) . Before buying, I specifically asked if they were made today, and the staff confidently told me they were fresh from this morning.
That was a lie.
The croissants were clearly from yesterday – dry, stale, and completely lacking in freshness. Absolutely not worth the $15 I spent. It’s incredibly frustrating to be misled like this.
I expected honesty and at least decent quality for the price. Instead, I got old pastries and dishonest service. I won’t be returning, and I strongly urge others to think twice before trusting...
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