i'm writing this about two months after i had intended to originally post it, so you may be wondering why i chose to write it at all—
simply put, i'm leaving a review because my all-but abysmal time at the august 8 on brant has somehow managed to immortalize it's name as one of my worst dine-in experiences to-date.
my boyfriend and i had been thinking about going to august 8 for dinner for at least a month before we finally found the time to make it happen. we picked a day, dressed the part, and set off through (downtown) burlington towards our then-promising destination.
after all that excitement, you could imagine our disappointment when our special night-out was ruined—not by the food!—but by the restaurant's service itself, or lack thereof entirely, in this case.
our evening started off rather innocuously, with us being seated and provided the tablet on which to make our menu-selections, et cetera, and then it became glaringly clear throughout our otherwise enjoyable meal that the employees at this specific location were far from professional in the slightest.
at several points during my partner and i's meal, wherein we were attempting to share a rare moment of respite from our hectic schedules, we noticed several members of the waitstaff crowding together (when they had other patrons to attend to!) and throwing conspicuous, sidelong glances our way.
i try to avoid making unsupported allegations at the best of times, but even to my own, untrained-eyes, and my boyfriend's arguably more perceptive ones, the male waitstaff in particular were paying me a little too much attention. as they'd each pass by (which happened more frequently than them actually stopping to speak to us), it reached the point where one server completely ignored my partner in favour of addressing me as if he wasn't sitting directly in front of me.
but the real clincher was when we decided to leave (earlier than we'd originally planned because of how things were going by that point!) and asked for the check, only to sit at that table for another half-hour—patiently waiting for our server to return!—just to see them breeze by us and happily assist the table right next to ours.
at last! a different server came up to us and asked if we needed anything, and a few short minutes later we'd paid and were out of there—significantly less enthused than we had been when we first walked in earlier that night.
i had been to august 8 before, on two separate occasions, but both were at their downtown-hamilton location, and i left thoroughly satisfied with each visit.
even now, i'll still suggest august 8 to anyone looking for good sushi-spot recommendations—but from my personal experience with their (at the time) selective, lacklustre, service: i'd stay away from the one on brant, if i were you.
tl;dr — good food, mediocre atmosphere,...
Read moreI have since edited my review and lowered my stars. The last few times we have been to this restaurant the beef has been way over peppered, service quality has gone down, pricing up and they will add a 15% tip to a party of 6 without telling u. That's an easy $30 that is not worth it. Very disappointing. Parking is absurd too
I have mixed feelings about this restaurant but it has more to do with personal taste than anything else. The restaurant is clean, open and well laid out. The staff is friendly, work well as a team, and cleared the table often. One disappointment we did have is that we had to ask for missing items such as a plate, chopsticks, and sauce bowls. We also were never given extra napkins or asked if we wanted more water or a refill on our drinks so that can be a suggestions for improvement. Of course they come often enough to the table so snagging someone is easy enough. It was nice to be able to send our own order and not have to call a server to do so and food came out in a timely manner (one item didn't come but we just ordered it again). There are a great many options on the menu so there is something for every one. As for taste this is were I get iffy. I love rolls and I found these ones rather tasteless. They weren't bad but just something was missing that made them stand out from other restaurants. A couple other dishes were like that as well, rather bland but nothing to overtly criticize. Meat dishes consistency were excellent, if not always flavourful outside of the sauces used. The steak tenderloin was very good but if you don't like the taste of worchestershire sauce you won't like it. Again my thoughts are a matter of taste, I like fresh ingredients, with loads of flavor and textures and I can't say all ingredients seemed fresh so this place to me was hit and miss but not a bad option. Our family favorites were the edamame, shrimp spring rolls, steak tenderloin, and fish tacos. These were very flavourful. The dessert list was amazing, so many options. I love Chocolate and the ice cream definitely was so chocolatety it satisfied that craving. The kids loved all...
Read moreFist time to August 8 in Burlington, my daughter has been to this location a few times with her friend and has been bugging me to try it... So I did on a Saturday night! It’s located on Brant street in Burlington next to a Ford dealer, easy to pass if you are not looking as it has a small frontage, parking is limited. Arrived around 7:30 PM the restaurant was busy, but were seated fairly quickly, apparently they take reservations,my daughter’s friend told me just as we parked!(useful info if told earlier 🙄)
The restaurant looks small but it goes deep, it’s clean and basic, no thrills, and has an iPad tablet on each table to order your dim sum. The server showed us how to use the tablet to order and informed me of the drink special.... house merlot for $4.50 a glass ..... two please! So inexpensive and decent 😁
I really can’t call him “our server”as he never really served us food, they have a small army to bring your dim sum to the table as it’s ready, the waiter did check in and made sure our drinks were filled, plus he was a friendly guy( joked with him a bit) The menu is very large but on the tablet you can see what it looks like and order as many “pieces”as you like as the concept is “all you can eat” with small portions to sample chicken, beef, pork, vegetarian, and seafood, many different Asian styles from fried, steamed and raw We used the chopsticks and enjoyed just about every morsel we ordered! The food came out fast and hot, filling the table top, when a plate was empty it was taken away quickly and replaced with more food if ordered, never the wrong order! We stuffed ourselves with interesting food options and had fun all at a reasonable price. This place is great for couples on a date or families, my bill was $130 for two 11 year olds and two adults including wine and soft drinks, great value, something different, with great service. I see what my daughter loves about August 8 we will...
Read more