Unfortunately this may be the first and only time we will come here. Initially, we were excited about returning here to try several more options that perked our interest, but the overall experience has soured (literally) our appetite to go back. We ordered three lunch specials and two dim sums. We will give credit that while the presentation of the meals weren't particularly enthusiastic, the portions and quality were reasonable (with exception). Being accustomed to typical sushi places that would serve up lunch sets in a bento box, a divided plate or at least nicer dinnerware, it was a very "no frills" type of presentation on a plate lined with lettuce provided some disappointment. However, we can overlook presentation matters as it's the food that goes in the mouth that truly makes or breaks the experience.

Our first issue was the lack of service (service was actively provided only on entry/ordering/bringing of the order), as everything had to be requested and not once during an hour of staying did anyone come to check up on our needs. The second issue, also partially related to the service, is the matter of spoiled food. As part of the order, we got the Sticky Rice in Lotus Leaf. Our young child was the first to find upon eating it that it "tasted weird". With some doubt, the adults also took a small bite and there was a noticeable 'sour' scent (that of where meat has spoiled). We called the server over to indicate the problem and asked to take it away. There was no apology, watching the server report it to other staff where they nonchalantly ignored the problem. It would normally be expected to, 1) offer an apology, 2) ask if it would be satisfactory to replace or substitute the problem food, and/or 3) a supervisor/manager usually comes to mediate/remediate the problem - none of which were present. The fact neither the server nor the management took any concern over spoiled food is a great worry for any food establishment and customer.

Finally, when asking for the bill, I would have expected the cost of SPOILED FOOD would be removed from the bill and it wasn't. This is dismal on both the server and the establishment's part, so I would never recommend anyone I know to come here nor will we be returning as we had hoped to in order to try other items on the menu. I hope anyone ordering the Sticky Rice in Lotus Leaf take care in ensuring the product is fresh and to adequately voice their issues.