Blush Lane Organic Market Marda Loop — Restaurant in Calgary

I have been their regular customer since we moved to the area. Buying organic food for my daughter. Usually spending $100 to $150 a week. It also happens that I am doing deliveries on one of the food platforms. Picking up a pizza took way longer than it was supposed to be and while I was waiting the lady was mad at me for the reason she didn't say and then she said she couldn't give me a pizza because I didn't have a proper bag. I have been using a food delivery isolated bag for a while and I am a diamond status delivery driver. With my satisfaction rate between 95 and 100 percent. She also refused to give me a pizza box to show her that my bag was perfectly fine. I had to contact my delivery platform and tell them about the issue. They gave me a cancellation fee right away and said I was absolutely right. The customer waiting for the pizza I feel bad for him but I let him know what happened so that he was aware why his pizza can't make it to his place for probably an hour or so. I also left a voicemail for a store manager and hoping he will get back to me. I just want to thank him for serving the community and to let them know about what happened and also that I won't be bringing my 3 year old daughter to shop there as apparently $100-$150 a week is not much nowadays for an elite organic store with a great customer service. If the store manager doesn't contact me I would like to say one more time thank you to this store and will gladly keep exploring other organic stores in this beautiful city. 1 star because I can't put 0 stars as I also felt that being a delivery driver means the pizza maker can look down on you and be mad at you for whatever reason without even explaining. Or maybe having a bad day at work doesn't mean you have to talk like this to other people with lower income. Btw guess what another driver with a real pizza bag was stuck there as well for whatever reason. So probably everyone need to do their job instead of telling others how to do theirs. Just saying 😊 on a positive note the lady who made pizzas there on Sunday, long weekend around 2 pm enjoy your long weekend and have a...

Very convenient and main reason why I shop there - as opposed to Community Natural foods - because Blush Lane is often more expensive. Lovely people at tills (have to mention Aya, Olivia, Kathleen, Katia and also Miranda). But...I was trying to buy some red cabbage the other day. I did not need 2kg head of cabbage, so I asked if one could be cut in half. That seemed to be a problem, as "we wouldn't be able to sell the rest". The suggestion was to purchase small plastic container with shredded cabbage. I chose to not buy any (will go elsewhere). The store is busy every time I shop there (at least twice a week). Perhaps they cater to families who can use a large head of cabbage without it sitting in the fridge for weeks? I gave up on speaking with the manager earlier (last year?). Back then I bought some apples and left one cut up on the counter (forgot about it). The apple did not turn brown, so I was curious as to why. I asked in the store, no one seemed to know. I left two messages with my phone number for the manager - never heard back. I will, of course, continue shopping there, not only for the convenience but the lovely people I mentioned, who remember one's name and are just...

Blush Lane in Marda Loop should be considered part health food store, but also part neighbourhood bodega. It generally has good selection, is well-stocked, and the staff is...'pleasant'.

But here's the thing that strikes me as odd: as a neighbourhood bodega, I've visited this store at least 100 times over the last year-and-a-half - probably more. And while the staff is certainly pleasant, they offer zero familiarity with local 'frequent fliers' like myself. Like, none, nil, zilch. I'm generally a friendly fellow - at least I almost always speak with people in the service biz. Yet the staff here seem almost robotic in their approach to customer service - very pleasant but highly perfunctory. Like, every time I go in, it might as well be my first time. Not what you'd expect from a bodega.

There is a Safeway 3 blocks west of Blush, which I visit way less than a quarter as often, yet there are 2 or 3 people working there who regularly recognize me and make a point of saying hello and/or having a quick chat.

Don't get me wrong, I will continue frequenting Blush - bodegas are convenient after all. But the studious detachment the staff maintain from their customers is just,...