Bravo Pizza — Restaurant in Calgary

I’ve had Bravo before and thoroughly enjoyed it, however, I wasn’t up to walking around the corner yesterday to pick it up myself, so I ordered through skip, knowing it would be hot and fresh, as I live about a 30second drive through the parking lot away, but with a physical issue, wasn’t able to walk over. On the skip app, I then watched, as my driver picked up my order, then proceeded to leave the area to drop off other orders before returning to my building next to bravo with my order, now almost cold. Completely illogical . I certainly do not blame bravo for that, however, the Pizza itself was not anywhere near the previous quality in terms of very sparse ingredients, and freshness. And the Cesar salad was all limp and almost soaked in dressing. Not sure if this was just a one off issue, but it certainly has me rethinking ordering...

Last night we tried Bravo Pizza for the first time. I arrived at the specified time but it was VERY busy with a long line of customers outside and it took a half hour for me to actually get inside the doors to pay for my order. When I did, we discovered there was an error with the order and one of my items was not listed. The staff was very apologetic and offered to make the pizza right away, at no charge. I waited in my car for another 20 minutes while my order was completed. We had wings, a cheese pizza and the spicy pepperoni pizza and it was all so delicious and very much worth the wait! Mistakes happen but how they are dealt with will determine whether or not a customer returns and the staff did an amazing job of trying to make things right. The quality of the food was awesome and we are so excited for our next Bravo...

After years of enjoying this place, I cannot return. I will spend 2025 telling this story to friends and business acquaintances when the topic of good SW pizza places inevitably arises.

Bravo pricing is not transparent. All items ordered were charged higher than the posted prices in restaurant and on the website. This is unethical at best, and perhaps even illegal.

Last time I ordered, Pizzas listed at $21 charged out at $22.50 Kids meals listed at $7 charged out at $8-$8.50

I think they add $1-2 to items at the till (maybe at peak times?) and people in this area of the city have enough money and are so busy, they just tap their card and get the pizza back home ASAP. This is not an isolated incident either.

Anyway, this is not an acceptable business practice. Most people around here probably don't even...