We were so excited to have one of our favourite brunch places open near us in the burbs! My review reflects my experience at this location, I would give the Beltline location 5 stars on each of my visits!
We know how busy this place is and put ourselves on the online wait-list. It showed a 65 minute approximate wait which worked perfectly for us to get ready and drive over.
We were shown to our table which was located nicely in the corner. Our waitress brought us menus but quickly took off before getting my coffee order in. We were excited to see some of the featured fall specials to try something new. Unfortunately our waitress didn't return for some time and finally came back to take our drink orders. I mentioned we would like to order our meals as well (we were there for a while already) but she said she "did not want to overwhelm the kitchen" by putting our order in at that time and disappeared again.
She came back with drinks and took our orders. My wife had the Pumpkin Spice French Toast And my daughter's also shared the same thing. I ordered the Birria Brisket Tacos but were told they were out. I quickly pivoted to my usual, the Chorizo Breakfast Poutine (would have been nice to know initially as I would have looked at alternatives more).
My wife and daughters really enjoyed their french toast, the pumpkin flavour was strong and nicely spiced. I was enjoying my poutine but was surprised how little brisket was on it. The egg was cooked perfectly soft as requested. Near the end of my poutine, I came across a large scoop of brisket in the corner as if they forgot to mix it in.
Our waitress hadn't come back and was still waiting for a refill on my coffee. I finally got her attention when at another table and asked for a refill and our bill. The coffee was refilled quite quickly but she didn't come back with the bill/machine for another 15 minutes.
Hopefully service improves the longer the restaurant is open but would still drive to their other locations for the time being. Besides the above, she was not very welcoming in general. The restaurant is a nice space with lots of green plants, particularly nice on...
Read moreStarted off not a great experience when we came as a walk in for 2 people and they said it would be 45 minutes then we joined their online wait list and it said 5-10 minute wait. Did not have a server. one person got us drinks. London fog did not have a tea bag in it and just tasted like water milk and sugar. Another person took our food order. Once we had our food did not see anyone. Had to stand up two different times to ask for more sauce and the bill. Had my card on the table for 15 minutes and three employees were standing by the bar top doing cleaning duties and no one came to check how our food was tasting. I sent back the London fog and they still kept it on our bill. Once someone brought us our bill because I got up and asked for it I asked to speak to a manger about the London fog and the overall service. The manager did not come and the employee taking our payment said that she was too busy. When she was standing right behind us making a coffee. Never been somewhere that the manager does not come to the table when asked. The food was good so I still tipped hoping that went to the kitchen staff because no one was our actual server and we had 4 different people serving us. Was shocked at this experience because by the time we got in to eat, the restaurant was basically empty. Also was shocked to see that they were turning away customers at 2:30 when they close at 3:30. Overall not a good experience and the manager was not...
Read moreBusy location but delivered on taste, service, and quality!
We added ourselves to the waitlist and the estimated wait time was 20 min. This was on Sunday morning and we decided to go here instead of another popular brunch place due to their extremely high wait time. It took us about 20 min to get to Monki and the estimated wait time was about 1-6 min by the time we arrived. However, the wait time suddenly jumped to 25 min a few min later. We checked in with the hostess and she explained that the application may have glitched out. She was very apologetic and confirmed that we were on the waitlist. Luckily the farmers market is right beside this location so we went to shop there until our table was ready.
Our orders were taken promptly after being seated. Service was quick as they had many people to serve and many people waiting for tables. We both ordered the brisket poutines. It took about 20-25 min for our food to come out and when it did, they were the wrong dishes. The waitress thought we said the brisket Bennie’s. The server brought back our dishes and promptly put in our correct orders. This only took about 10 min to get our poutines. The brisket was super flavourful and the potatoes were crispy. Perfect balance of flavours. I’d definitely order this again.
Even with a few blips in our service, we still enjoyed our meal at Monki. We will definitely return to try...
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