ZEN BOBA HOUSE — Restaurant in Calgary

A nice new location, easy to get to and lots of parking. It was crowded when we visited and it did take much longer than expected.

Washrooms are clean and there would be lots of seating if it's not so busy. Hopefully the next visit will be more efficient.

August 2021 Update The above review was when the location was still Jusfruit, in which I gave it 4 stars in 2018.

Today was a different story.. Came here today to enjoy a treat dinner and dessert for the kids. The webpage and their Instagram shows some delicious looking offerings such as Curry and Ramen, and I recall having some rice dishes available as well from before the store changed. Only when we arrive, there are no such offerings. The food menu is basically french fries and chicken.

Having 3 hungry kids we decided to give it a try anyways, and ordered cheese shake fries, popcorn chicken and Korean style shallot fried chicken with an assortment of drinks.

After ordering we then went to find a table, only to find none of the tables, chairs or seats were clean. All of the tables we checked (3 along the back with blue bench, 2 on the shorter side with the lighter bench, and even the tall table.), All had sticky surfaces, and visible food particles. The seats were also sticky, even the benches had food particles. We resorted to wiping the table and chairs we settled on, down with our own antibacterial wipes.

As we waited for our food, we used the washrooms to wash our hands, and boy did those facilities need attention. There was an unpleasant, lingering smell which permeated my facemask as I was washing my hands. The floors were sticking to my shoes and there was toilet paper strewn about. The mirror looked like it hasn't been wiped down in a while either, visible splashes and streaks and smudges. My wife had to clean the toilet seat before using it as well.

Upon return, our food stated coming out of the kitchen. The food looked good, fries looked well made, and popcorn chicken looked crispy, but the Korean shallot chicken looked different than other establishments we have tried. There was virtually no shallots on the chicken, maybe what looked like a sprinkle of dried parsley.

The fries were mediocre. The cheese shake flavour was pretty lacking, and the fries were, more on the soggy side. We shook the box more in hopes of redistributing the flavor powder but it proved futile. The popcorn chicken was passible, not as crispy as other establishments, as well, the popcorn aspect was more like chicken chunks. Much of the chicken were large cube shaped chunks, rather than small short strips as typical of this dish. At least the flavour was good. Lastly the shallot chicken, was crispy and tasted pretty good, but was again, missing any sort of shallot. Maybe they made the wrong chicken for us?

The drinks were fine, made pretty well and presented nicely. This is their strong point for sure, but as it stands, not really anything better or unique than a typical Bubble tea spot. The service was also good at the counter, so there is that.

All in all, a pretty disappointing visit, and really paled from the previous visits we have had when it was still Fruitjus. I am unsure if I'd give this location another chance. Maybe come for a drink takeout, but skip the food and dine in. Also please update your website with proper offerings. Maybe your other locations serve the ramen and curries, but there is no indication otherwise on where...

We ordered the Nana smoothie w/ black pearls and the Gelato Bubble Waffle (Nutella gelato and Original waffle with mango and cheesecake toppings which are incl.)

Order Review: Smoothie was nothing super spectacular, tasted like an good average berry-nana smoothie. Gelato Bubble Waffle was DELICIOUS. Loved every element of it!

Customer Service Review: Very packed, so we had to be fairly patient. There were lots of drink orders so we were warned that our drink would take 10 minutes which we were perfectly fine with waiting! And we were pleased overall with our order.

However, 2/3 of the workers were pleasant and kept it together during the rush of customers. We had an incident where when my husband went to grab our plate and drink, — mind you, he doesn’t always remember exactly what we order) — he double checked if this was our order and was told he was correct. So he took it. 5 minutes later his actual CORRECT drink is brought out to us and that’s when it dawned on us that he had been given the wrong drink (with no name sticker on it) but drank it anyways.... so we profusely apologized and offered to pay, which we did, and carried on. The lady soon dealt with the customer whose drink we had accidentally been given, and updated the other girl that this customer needs another order because “someone took hers on accident” (we were sitting right next to the register watching it all). That girl then bursts out yelling at her, “SOMEONE TOOK IT?? WHY WOULD SOMEONE JUST TAKE IT!!! WHO JUST DOES THAT?!!?” With her hands flailing and rushes away to make another order.

Idk if it was an attempt to let the customer know how much empathy she has for that customer or if she was just over it all and lost her cool. But I surely did not think that it was professional of her to do that. The whole place was staring at the scene she made it was awkward.

It’s great she cared, she made the drink very quickly, and idk what more they did but seriously. Not very good customer service. That being said, my review is mostly based on what we consumed and the wait. I recommend the drink and bubble waffles. Don’t expect too much from ALL...

You gotta try this place for the selection of unique and fun drinks ! The products are amazing, you have a large selection of drinks and they are unique. The best part is that you can taste the real fruits they use in their drinks. Yes, you pay more than other bubble tea places but you pay for real fruits not powder flavours. This is my go-to place in the south. I gotta say that it’s one of the best bubble tea Bars in town, hands down.

Customer service: Our first time there we experienced a good customer service, both cashier and the girl preparing and serving the drinks were great and explained the menu. Unfortunately, the other times we have been here, i saw why this location has a few complaints about customer service. It was unfortunate to see a worker being rude and impatient with the boy serving tables, her tone of voice and attitude were undesirable to see and hear. It’s wrong to talk down to others. Needless to say that she didn’t provide a positive point of sale either. Management should make some changes.

Space: They have a descent space with tables for customers who decide to dine-in / drink-on. The space is nice and clean. With a lathe tv screen for their menu-makes it easy to order from their large selection :) I think it would be great in the summer to hang out but I find it that it quite cold in the winter as the place is small, the main door allows the cold air to get in. Or perhaps if they raise the temperature on those cold days? It’s a...