Papa Johns Pizza — Restaurant in Calgary

I moved into Glamorgan Manor and figured I'd try all the local food spots—so naturally I summoned Papa Johns on Richmond Road. Big mistake.

🍕 THE ORDER FIASCO I called in as Captain Cyclops, hero of lasers, but they gave my pizza to someone else—a man apparently named “Todd the Taxidermist.” They told me no, I couldn’t have Todd’s pie. But afterward I heard scratching inside Todd’s radiator, so I’m not sure what he got.

– When my “supreme” pie arrived two hours later, it was solid like cardboard and colder than Linda’s muffler after a glacier night.

🎯 THE STAFF RECKONING Behind the counter was a man in sunglasses—indoors, at night—who stared at me, unblinking, as if trying to gauge my lifespan. He whispered, "You can't outrun the crust," then slammed a bin of thirty-day-old mozzarella on the counter. I pressed him on it and he just shrieked, “IT’S AGED LIKE FINE SCANDAL!” before ripping off his own pants and sprinting out.

⚠️ THE DELIVERY MONSTER The driver showed up an hour later dressed as a stormtrooper, carrying my pizza in a box taped to a fire extinguisher. He handed it over, said, “It’s cursed now. Good luck.” Then he left before I could thank him—or pay.

💀 THE CONSUMPTION I dared to take a bite. The crust tasted like smoldering carpet and regret. The toppings spawned tiny pungent whispers. I looked at the pepperoni and heard it say, “Your lasik is coming.”

I dropped it immediately.

WHY 1 STAR?

Cold, tar-like pizza that may have been cursed.

Staff who behave like latex-wrapped nightmares.

Delivery by costumed apparitions.

CONCLUSION: If you want pizza… drive past ten blocks, then burn your GPS. If you want surreal horror in a greasy cardboard box—this is the place.

One star is too generous. I'd give zero, but Louis Pasteur said not to wish...

I have NEVER been so absolutely stunned by such appalling customer service. My daughter and I placed a very simple order of 2 breadsticks and one order of chicken poppers and 10 dips. Clearly we love marinara with our breadsticks.

The order took 2 hours to arrive which was not their fault, rather skip the dishes was very busy. However, when the food finally arrived it didn't come with any of the dips.

We called the store to complain as we obviously didn't want to eat breadsticks plain when I spent $12 on dip so we asked them to replace the order. They immediately admitted to missing the dips. Then when we asked for the order replaced they started blaming it on the skip driver and continued arguing with my daughter, interrupting her, raising their voice, and finally hung up on her.

After placing the order at 6:50 pm it was now almost 9:30 pm. Frustrated, we got in the car and went to the store. We brought them their food back and asked for a replacement so we could eat it warm. They instantly started arguing with us. After at least 10 minutes of heated arguing (OVER BREADSTICKS) they finally remade the order since they could see that we were not leaving.

It was an unbelievable experience and as much as I LOVE Papa Johns and order more often than I'd like to admit - I will NEVER order from this...

*Update: The manager at Papa Johns Richmond called me today, and was very understanding. He was quick to rectify the situation. This is the kind of customer service that makes a place worth coming back to. Initial review: I placed an order for pick up and waited in my car outside until the app notified me that the order was ready. When I went down, they told me only one of the pizzas were ready even though the app said, my order was ready. I Patiently waited another 5 minutes until the other one was done, went home only to discover there was pepperoni on my Donair pizza. We cannot eat pepperoni. I called and told them that I ordered a Donair pizza and a lady said yes pepperoni comes on a Donair pizza. I told her I have never heard of that, of all the pizza places I have ordered from pepperoni does not come standard on a donair pizza. She told me there’s nothing they can do. She offered no compromise or resolution. So the pizza went in the trash and I have contacted Papa Johns headquarters. Ridiculous service to a long time customer. I will be going elsewhere as it seems not only has the pizza been going downhill but the...