Edit: Original review below, my answer to the owner's response is "The pizzas weren't delayed because you were busy, it was delayed because the order was misread and you delivered 10 instead of 15, and we had to wait for the remaining 5. I ordered almost 2 hours beforehand, I understand businesses can be busy but you didn't deliver the correct order late, you delivered an incomplete/incorrect order on time, and corrected it late."
Pizzas were tasty however I experienced the worst service I've seen in a very long time. We ordered online from Uber, as you know to order from Uber you need to provide a payment method and the money is blocked. A little after the order, some guy from this place calls us and claims we didn't pay for the drinks we ordered - I try to explain that I can clearly see on the order receipt that I ordered 30 drinks and paid for them all. He was so difficult to communicate with and kept claiming we "ordered wrong". He accepted in the end and hung up. When the food arrives, I see that there's only 10 pizzas when we ordered 15. I called them and the same guy claimed we ordered 10, I then waited on the phone for him to count and realise that yes, indeed, we ordered 15. This was catering for an event and we ordered almost 2 hours beforehand to make sure we could get everything and this one guy individually made sure we experienced issues. We got the pizzas in the end, but almost an hour late when the event had already started. Again, the pizza was tasty so maybe you can go in to eat, but I don't recommend...
Read moreFor this style of pizza you can't do better in the northwest of Calgary. Its not your fancy flatbread arugula, panchetta and truffle oil pizza, this is just straight up delivery or pick-up done right. I live in Bowness and this pie comes to my door scalding hot every time, it doesn't stop me from burning the roof of my mouth every time because it is just that good. Sauce is zesty and tangy, hint of herb and spice - 4/5 Toppings are loaded and delicious - 5/5 Cheese to sauce ratio - 5/5 Crust is slightly salty and perfectly crisp - 4/5 Delivery time/ speed/ cost - 5/5
Not greasy, nice amount of choice, hot at the door (at least where I live). This is delivery done right and all the other big name competitors just don't quite match up and they cost more, an easy decision...
Read moreWas in Calgary this weekend for a Ringette Tournament. Our hotel key had the name of this pizza shop on their electronic key card, decided to get their 2 for 1 pizza. So we ordered 4 16 inch pizzas; 1 - Pepperoni/ham/bacon/sausage/chicken 2 - Mushrooms/Italian Sausage/Green Peppers/Onions/Pepperoni 3 - Ground Beef/Feta/Onion/Green Peppers/Black Olive 4 - Ham/Pineapple/Bacon/Feta Total cost for the 4 pizzas was $94.50. While waiting to get the last one packed up, chatted with a woman about the pizza shop. She's been buying from them for the last 4 years and loves their pizzas. Picked them up and brought them to the hotel. My team and myself loved them! The crust, sauce and amount of toppings was great. Would happily order...
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