I had the absolute pleasure of visiting Shawarma Palace in Falconridge, and I must sayâit was one of the most heartwarming restaurant experiences Iâve had in a long time. Walking in just two minutes before closing, I expected to be turned away. Instead, I was warmly invited in while the team was still assisting other customers.
Not only did they greet me with genuine smiles, but they also took the time to chat with me about my day, making me feel more like a friend than just another customer. Most places at that hour would be rushing you out the door, but here, it was clearâtheyâre not just serving food; theyâre serving the community.
I noticed a group still dining without being hurried, which speaks volumes about their hospitality. It was a breath of fresh air. A big shoutout to Mahbab for keeping a watchful and respectful eye on the place during closingâensuring that everyone there was enjoying their meal, not just lingering. Sapna was quick, efficient, and friendly, making the service seamless. And Tariqâthank you for the great conversation and the complimentary dessert! My wife and I truly appreciated that thoughtful touch.
Shawarma Palace doesnât just fill stomachsâthey warm hearts. Thank you for going above and beyond.
"Falconridge Flavor" [Verse 1] Down in Falconridge, thereâs a spot I know, Where the spices dance and the shawarmas glow, Doors stay open, even late at night, Serving up kindness with every bite.
[Chorus] Oh Shawarma Palace, you're the heart of the street, Where warmth and flavor always meet. With Mahbab watchinâ, keepinâ things tight, Sapnaâs got that service just right, And Tariqâs got stories and dessert delightâ Itâs a wrap of joy every single night!
[Verse 2] They donât rush you out, no, they let you be, Youâre not just a customerâyouâre family. Two minutes to close? They still say âcome in,â With a smile so wide, itâs a win-win-win.
[Chorus] Oh Shawarma Palace, you're the heart of the street, Where warmth and flavor always meet. With Mahbab watchinâ, keepinâ things tight, Sapnaâs got that service just right, And Tariqâs got stories and dessert delightâ Itâs a wrap of joy every single night!
[Outro] So hereâs to the crew, and the food so divine, In Falconridge, youâre a rare find. Keep on cookinâ, with love on displayâ Shawarma Palace, youâve...
   Read moreUpdate 2022-10-06 Itâs just keep going downhill. The cashier guy seems to ignore any instructions from its fellow workers. The server guy has been good and called on to the guy twice to get falafel but he ignored. Ans you tell me microwave falafel takes longer than chicken.
Edit: 2019-Jul-27 I had originally wrote my 4 star review but I have to bring the rating down with the recent changes at place. I think they are growing too fast which is great for the owners but at a cost to the quality and service. Went there yesterday and server trying to rush to serve your dishes. As per earlier review they are ignoring now to change gloves and touch meat and vegetarian food with same hands. Meat person did not change gloves at all when handling food, utensils and cooking meat. Itâs not a good place anymore for vegetarians if you are concerned about cross contamination. Also the bread they gave seemed stale. Quite a bad taste yesterday. Itâs nothing different than any other northeast place where quality is for pennies
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One of the best falafal places around. Servers are nice to accomodate to your needs. Being vegetarian, they do ask me if they should change gloves between serving Meat and Falafal. A small thing especially i cannot guarantee how my falafal are handled in back but still appreciate. One less star as they need to get better organized, there is a lot of wait always and a lot of time, i had to leave as only gets 30 minutes for Lunch but have to wait for 20 minutes to...
   Read moreI have never ever felt so bad after visiting to shawarma palace.. this was my first visit to this branch (falcon ridge). It was not at all busy, there were already 4 staff there,when we order the food the girl,she didnât even ask what I want, when I was ordering she was just not listening to me and starting filling my platter so my husband was waiting to place his order suddenly she just went into the kitchen when my husband gave his order she was again coming and going here and there . She was just not standing in one place and listening to the proper order then we order a chicken salad so she got irritated and said In a bad way that whatevr u want pls tell me once. My husband told her that ur not standing and listening to me how will I place the order she started arguing with him that I said u didnât listened .my husband is a manager in a very good restaurant so he knows very well how to behave with a customer.continusly she was saying the same thing after that I jumped up there and said no you didnât even ask us and was also not listening to the proper order. We always go to shawarma palace 17 ave se they are very well behaved and very camly they handle their customerâs. But this was my first and last visit to this branch definitely not visit again.and I would request to the management Pls terminate her. I have the picture of...
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