Subway — Restaurant in Calgary

Customer service isn't their strong suit. Walked in at 11:45 am for a sandwich, girl greeted me, stated my order (very clearly), wanted a 6 inch sandwich. While it is toasting the other girl behind the till asks me what I ordered so she can get it rung up. As she is doing this she looks at the counter and the guy pulls out a foot long. I made it clear that I only ordered a 6 inch, and all I got was blank stares from both employees. So I said whatever just give me the sandwich as is. Get to the till to pay and I get charged for a foot long. You didn't listen to my order, made the wrong sandwich and yet you still charge me for what I didn't want? Been in the customer service industry for over a decade, that is NOT how you treat customers ( I work across the street, am a regular at this location). Could have offered me a complimentary drink or side or SOMETHING. Will be taking my business somewhere else, this is not how you...

I recently visited Subway and had the pleasure of being served by Kiranjot Kaur, and I can honestly say it was one of the best experiences I’ve had at any Subway location! From the moment I walked in, Kiranjot greeted me with a warm smile and a friendly demeanor that made me feel welcomed.

She took the time to ensure that every part of my order was perfect, asking about each ingredient and even offering helpful suggestions. Kiranjot’s attention to detail was impeccable, and she was genuinely invested in making sure I was happy with my meal. She handled a busy line with ease, never sacrificing quality for speed, and it was clear she cared about each customer’s experience.

If you’re looking for great food served with outstanding customer service, I highly recommend stopping by and seeing Kiranjot at Subway. Her dedication and positivity make all...

I ordered a simple egg and cheese flatbread. The lady had me pay before had asked me what I would like to drink I said coffee. That was the first problem there was absolutely NO coffee. This is he north we drink coffee and it doesn’t have to only be Tim. So I pay and give a 1$ tip cause they are making my sandwich to my specifications as I always do. I go to start with my avocado which I honestly forgot it was extra but I gave a dollar tip which should cover the cost but nope I have extra. Which I didn’t but if you can’t make exceptions then don’t get people to pay after. And invest in single serving coffee. Not impressed am not going to this place again the subway by 114 will be where I go...