Casselman Restaurant — Restaurant in Casselman

Don't know why but we decided to give this place an other chance. WHAT A MISTAKE. Half way through our food, we noticed, a very long, blonde hair in the spare ribs. After paying 70$ I was furious and called to have this rectified. I brought back the said spare ribs, the owner already with an attitude when I walked in, claimed it was something from their fried rice....while holding a spare rib container ? I asked for a refund and he tossed 6$ at me on the counter and told me to f off. I tossed his 6$ back to him and left. As I left he had the audacity to give me the finger in the window. Fitting for such a greasy place. Look at the reviews, this owner has the mental capacity of a high-school bully. Never again. Avoid at all costs. Read the reviews carefully, worth saving your money instead of spending it here.

Terrible parking lot, can seriously damage your car, barely any room, most people have to park on a very busy main road, not kid safe.

Also fitting to see one of the cooks with long hair and no hair net.

Imagine waiting a whole hour for spaghetti and meatballs and a Ceasar wrap for pickup, after they said 30 minutes,to only get your food cold! Telling me that they're understaffed and we're busy....I counted 6 tables at best. Just a ridiculous excuse for poor management. I was happy with the 10$ discount, but to have your food cold in the end ? Outrageous. Plus non of the cooks were wearing masks. Shameful, horrible experience that sealed the deal on never returning ever again. This was my 3rd chance as the last two times our orders we're either not correct ( who in the history of cooking puts tomatoes and onions in a chicken Cesar wrap? ) or missing items. Their problem is having such a vast menu from Italian dishes to Chinese food....there's no proper structure and I can only imagine how terrible their line is to cook in if it took them over an hour to serve food that's 90% prepared and portion before dinner service. If I can give 0 stars I would and this was one of my most offensive take out...

Long wait at times, on several occasions we arrived at the restaurant, selected out seating as is customary, and received no service. keeping in mind that the restaurant is practically empty with 1 or 2 other Customers, patrons who arrived after we did, was attended to, served, ate their meal, received and paid their bill and had departed from the restaurant, while we remained unserved. Needless to say that such poor non existent services should not be rewarded with a tip. If copper pennies still existed, this is what they would merit. Prices are comparable. The 1 experienced Server, friendly and efficient, the others need to find employment out of the food service industry. In reference to Soups with noodles or rice, overcooked and mushy, but good flavor. Poor version of Chinese food, rice is hard and dry, ribs dry and chewy. Another food item Pork Slovakia dry. The Hamburger steak get's smaller every time, freshness of beef/meat questionable. Tasted like something is being covered up. The (tap) water served is yuck. On 2 occasions we ordered the rice pudding, "is it fresh", I asked, the response, "yes it is". What we received was rice pudding gone bad, not fit for consumption. It has become common place and sad when a Food Service establishment provides such poor quality of food/service overall. Completely disappointed. I have written them off. I do...

One of the most disappointing restaurant experiences I've ever had. I had just finished a long day of work and was really craving a beer so I stopped at one of the few sit-down restaurants in Casselman and ordered a beer and dinner. I should have known I was heading for trouble when the soup recommended by the waitress was actually overheated alphaghetti. The salad came shortly after. The lettuce had a rough chop and an overwhelming amount of dressing. So much that I couldn't tell what I was putting in my mouth. The extremely under-ripe tomato wedge and single slice of cucumber was a nice surprise. My main was delivered to me after what I can assume was 10 minutes in the microwave. The baseline for completion was surely when all of the life had been cooked out of the vegetables. My green beans had started to turn gray and were gummy, limp, and bland. The underneath of my salmon was white and looked like your fingers when they've been in the pool for too long. The salmon didn't flake and I had a hard time putting my fork through the center. I didn't finish the meal and declined the desert that was included. I was charged full price. My...