Subway — Restaurant in Castlegar

Horrendous service. I asked for a wrap that was pictured on the sandwich board and the woman behind the speaker taking my order was incredibly rude, and said "No we don't do that here just order a sandwich!" She was arguing with me about wraps... Which I have ordered before at every other Subway. Needless to say I knew it was going to be awful because she wasn't listening to my order at all. I repeated myself multiple times with veggies etc and her attitude was bad from the get go and all the way through the ordering and payment process.

I ended up getting a wrap in the end, however not what I asked for in any sense - right down to the wrong veggies and not grilling of the wrap like I requested. Worst part was that my chicken was still frozen when I bit into it! I will...

I ordered through the app and accidentally ordered to this location instead of one in another town as this was my saved location in the app. I called the establishment to have my order cancelled, the man on the phone was very rude, and told me I could not cancel over the phone and had to cancel through the app, which is untrue. You are not able to cancel through the app, you are supposed to call the location to cancel. I told him that I can’t cancel through the app, and he cannot cancel the order. I told him not to make the food as I cannot pick it up, he said ok, then hung up. I reached out to Subways customer service email online, no one has emailed me back and it has been 3 weeks. Horrible rude customer service, worker did not know their own policies. Never got a...

I go to subway often as my daughter really likes it for a quick lunch on the go. All other subways in the area sell kids packs. A small kid sized sandwich, apple juice box and a cookie it’s usually around 6$

When I decided to go through the drive through they insisted they didn’t sell kids packs anymore and I told her I just ordered one from trails subway the other day but apparently their store does not… she told me I had to order a 6 inch so I did but I don’t purchase a drink or cookie. She then changed the price of the 6 inch to a kids pack price ? Absolutely horrible ! Every fast food chain has a kids pack. Funny thing is if I ordered her a kids pack I would have ordered something for myself too. Too bad I will not ever...