We ordered online and when I got to the location, I noticed two other people waiting and so stepped aside and did the same. 5 mins turned into 10. By now one of the customers got their order, so I asked the remaining person āhave you been helped?ā. She had.
I waited another 5 minutes, and this last customer got their order. By now I was waiting for 15 min which then turned into 20. Finally I was asked who I was and I proceeded to tell them I was order 95.
To my surprise my order was sitting in the hot and ready ovenā¦.it was there when I initially arrived. So sometimes I like to play this game to see if a) anyone will greet or acknowledge me and b) how long it will take to get any level of service.
Now here is the sad part about this younger generation. This pizza location had three people working which seemed reasonable, but no one greeted me when I arrived, asked if I was there for order/takeout/pick up, and no greeting, goodbye or thanks for my purchase.
It is sad that our youth donāt know how to interact, speak to another human being or know the basics of customer service. As a business owner, I feel bad for retail business who rely on competent, customer service people. Itās basic, itās simple 101 stuffā¦..so is is technology that is making our kids dumb and dumber? Is it that business donāt care to coach, teach, train?
Anyways, this was a bad experience tonight. Food is subpar for what we paid. Overall I wonāt...
Ā Ā Ā Read moreTonight we ordered a āthickā Hawaiian pizza and a regular cheese pizza. The girl on the phone did not ask what we meant by āthickā so decided to input it as āthinā and proceeded to charge us for a special pizza which was nearly twice the price of a regular pizza. I arrived and paid for it all while I waited for them to finish making I and then realized they made the wrong pizza. They wouldnāt do anything about it because we didnāt actually say ādeep dishā. It seems they didnāt understand what the word āthickā means. It didnāt even occur to them to ask what āthickā meant? I am so throughly unimpressed and angry with this store seeing it was the first time ordering here. Not only that, it was cut weirdly in squares on a round pizza. I donāt think I could ever go back here. They were completely useless and refused to fix...
Ā Ā Ā Read moreDisgraceful service! I will Never go back. I paid $10 for a charity breakfast about 6 months ago (drove out of the way to pick it up at a casino) and got a $3 meal. There were also 2 coupons in it. The locations are clearly on them and NO expiry was put in. I used 1 with no problem at the other location. I went to use the other one and was told they know nothing about it and they will not give me the crazy bread that I paid more for. Beyond Disgusting service!!! They also make the charity look bad as well. Won't be doing that again either. What charity makes up coupons, hands them out and doesn't tell the Bad businesses??????? There was a man outside asking for money. If I didn't get Horrible NO service, I would have given him some of the crazy bread. I would advise anyone to NOT go to...
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