EDIT: The hospital confirmed my partner got norovirus from here and after finding out, was beyond angry. Norovirus is a gi infection caused by the DIRECT INGESTION OF INFECTED PUKE OR FECES. I was promised a call from the owner and regional manager 2 weeks ago from the sweet gm who tried making this right, I still have not received a call. He almost died ffs. I have no doubt that staff got a talking to about washing their hands, but I'm not sure a talking to will change bad habits in any one worker. If you are sick, stay home. serves us right from ordering from a place that requires no food safe.
Pizza would have been awesome, it normally is awesome but partner got horrific food poisoning this go around.
Too hot to cook, don't know why we thought it would be a bright idea to order meat pizza in a heat wave from a place that runs that hot of an oven in such a small space.
Please temp your meats and if it isn't cold or if it's OVERSTOCKED and cant be MADE cold due to this, please be aware it's going to get people violently sick. Nothing but undigested pizza in our bathtub, hoping a hospital trip isn't...
Read moreLong time customer that had a bad experience recently. Pizzas came uncut and missing a topping. Spoke with a rude lady about the problems with my order and no solutions or apology was offered. She even told me they were out of that topping but never bothered to contact us. She also asked me "How she was supposed to cut my pizzas from there?". I finally asked to speak with a manager and imagine my surprise to find that apparently I already was. Only after I said I would be going online and reaching out to Domino's corporate did she offer to remake the pizzas. I told her not to bother, no one wanted to wait another hour for food.
For the record... An apology, a refund for the price of the missing topping and an acknowledgement that calling a customer to let them known something wasn't available would have satisfied this customer.
Now I will just go to one of the 4 other pizza places in Cranbrook and have a...
Read moreThese guys are simply the best, I don't know what else to say. I order delivery on almost every one of their 50% off Mondays (confessed pizzaholic and my hips are noticing it... oops) and the last time I did the delivery driver showed up as speedy and friendly as ever except this time around my little 2 year old pomeranian Shenanigans slipped between my legs and started running around on the street like a rabid ghost had possessed him!! I was so terrified that he was going to be squished by a car I almost started yelling but my delivery driver, without hesitating, calmly coaxed him back on to the sidewalk and delivered both Shenanie and my pizza right into my arms. Pizza was as delicious as ever (and the stress eating made it disappear quickly lol). Thank you Domino's for the great work!...
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