Pho Stanley Restaurant — Restaurant in Delta

Updated again May 2023: Kids treated us to a Mother’s Day lunch and food, portions and service were very good. We ordered vegan as well as non-vegan entrees (see pics). Only observation to note is that peanut sauce for the salad rolls wasn’t very peanuty flavoured. Based on today’s meal, I am bumping my rating up to 4.5.

Update Jan 2023 **bumping rating from 1 star to 3.5: Gave this long time ND local Vietnamese Restaurant another go after an ownership change last year.

One of the owners was behind the counter tonight, very friendly and his partner Leslie, in the kitchen owns a Vanc. restaurant.

Our server was pleasant, albeit some confusion with our order, also due to our unfamiliarity with the menu.

We ordered the House Special Phò (L) $16.99, Deep fried Spring Rolls (2 to an order, $2.50 ea), Assorted Seafood Wonton and BBQ Pork with Noodles (S) $16.99, Deep Fried Rice Paper Spring Roll $4.50 and a Lemongrass Bahn Mi $8.75 to-go.

The soups were hot (as they should be), the DF Rice Paper Roll was greasy tasting and I didn’t care for it but everything else was good.

Make sure you ask for the chili oil, it’s bomb and a tasty condiment with soup and noodles.

My previous bad experiences were with dayshift employees so I hope the new management has corrected that.

Update Jan 2022: Went with friends for lunch to see if the poor service from hired staff had changed at all. Unfortunately it had not, food is plunked on the corner of the table without any acknowledgement. Nobody came back to check on tea/water refills. Requested the bill and same. Food was ok but the service leaves a bad taste in the mouth and doesn’t warrant a return IMO. Doesn’t seem to affect the local customer loyalty though as it’s been this way for years. Demoting to 1 star.

Got take out beef noodle bowl (Phō)- large #6 well done brisket and skirt flank-$10.99. Soup was very hot but not as flavourful as Phō99 which is our go-to, but closed. Comes with generous portion of beef and the usual sprouts, cilanto, lime, basil, jalapeño and hoisin sauce. Hadn’t been for couple years, while the owners are very nice, friendly people, the servers have not always been very attentive (to the point of being rude) in the past. The food has always been quite good though. Located in a strip mall with a variety of businesses and...

This message is to the owner or manager of Pho Stanley.

Myself with a group of about 10-15 people come in to your restaurant on a semi-regular basis for lunch on Sunday afternoons. I am writing to make a complaint about your waitstaff who have not been very accommodating, nor do they seem willing to serve us very happily.

When we come in, the restaurant does not appear to be busy and we usually take up the large group table in the middle of your restaurant. Each time we have come, your waitresses have seemed really put out and they seem to make a big deal about adding extra tables or chairs so that we can all sit together. They have been rude and seem to have an attitude which shows they don't want to serve or accomodate a big group. I have even asked if we should go elsewhere as they seem unwilling to accomodate us. It's too bad because the food is very good.

We are happy to go elsewhere if the restaurant does not want our business. There are plenty of other Pho restaurants around this area whom I'm sure would be happy to have us attend nearly every week. And we will go elsewhere if this behaviour continues. We spend nearly $10-20 per person at your restaurant for lunch nearly every Sunday. Multiply that by 10-15 people, that's $100-300, plus generous tips, your business would be losing each week. If your restaurant does not appreciate large groups and is willing to lose this income then that's fine.

This attitude from the waitstaff has not just been exemplified once, but nearly each time we come in which is why we won't put up with it for much longer. We all reside in Delta and enjoy supporting small business owners, but not if our business is not appreciated or welcomed.

We hope the next time we come in, we would be greeted warmly and welcomed from people who are willing to serve and not with attitudes displaying dread and literal...

Food: Beef Noodle Soup with Rare Steak & Beef Ball

Their meat was fine, but the broth was sweeter than what I'd prefer. In my more recent reviews of Pho places I do not comment on noodles anymore because all noodles I've eaten at Pho restaurants across the Lower Mainland tastes the same; the clinchers for a good Pho or not depends heavily on the broth and the meat.

Service: Service was quick and the lady was polite.

Atmosphere: I Shazamed a few songs because I liked them, so that's good. The restaurant was presentable, I didn't feel like I traveled to the past, thank goodness. My bone to pick though is the cleanliness. I didn't like the cleanliness of the bathroom; the floor was sticky, and the layout is odd. You open the door and it goes urinal, sink, then toilet. Back in the dining room, the napkin dispenser had some obvious fingerprint marks on it which made the thing look kind of greasy, and I didn't want to touch it. Every time I grabbed napkins I used my wrist instead to balance the dispenser while I pulled out napkins.

Conclusion: I don't think I'd return based off the 3 factors above, but thank you for...