Have tried other Pizza Pizza locations and found the quality of food and service amazing. This establishment however is not acceptable. The lady at the till seemed visibly annoyed at every customer. The workers in the back were too busy goofing off and trying to flirt rather than prepare orders and they did not even know what spinach was. We ordered a spinach splendito thin crust. It lacked half the ingredients and was covered in green peppers instead of spinach. They assured us that the order was correct when clearly it wasn’t even the right pizza. We threw it out. Our wings also had no sauce which was not appealing or what we had ordered. It is important to hire workers that can somewhat understand English as when they aren’t even aware or understand what ingredients go on the pizza it’s a problem. It is inappropriate how the workers were acting. I hope management steps in and corrects this behaviour as we would have frequently visited this new...
Read moreOne of the worst customer service I have experienced. I placed an order via app, originally I ordered large pizza with thin crust and creamy garlic base but later I call them and updated the pizza to x large and remaining all things were same … But when I got my order , I got x large pizza ( regular crust with tomato sauce ). So I visited store who asked to call customer care even though I showed them the order history in app and when I called them that I cannot eat that because I am Allergic to tomato sauce ….. they said sorry we cannot change it and help you.They even did not care about people's health. They are putting people's life at stake and making pizza however they like to do . The way the customer service guy responded , it’s not the way it should be ….Bad costumer service.They dont admit they made a mistake on my order. They hung up on me when I said I need a refund for my pizza . I am also attaching the photo of pizza and order...
Read moreWent in to order a small pizza and 20 wings, I physically watched the lady that took my order using the same gloves to take my order, as well as to take the cash and put it in the till, and then rather than changing gloves went to the back and made my pizza and wings. When I tried to complain she said she changed gloves. Your restaurant shows full visibility to them in front as well as making pizzas/wings. I'm appalled, I was told there was no management there to help and that they don't offer refunds. I refused my order immediately and have and will continue to tell anyone I know to NOT order from here. Their hygiene and customer service is disgusting.
Decided to give them a second chance, so disgusted. They claim they have certificates with food safe. They do NOT use them. I decided to try again, they still allowed the female to take cash in the same gloves she continued makon...
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