I came into the store today (March 5, 2025) and ordered a teriyaki beef bento with noodles, when I received my order it was with rice.
When I went up to tell them the mistake they said I never asked for noodles and never charged me and I said I did, so they charged me for the noodles and then said they’d make it again.
Well what I got back was laughable, they barely heated the noodles and then just scraped the food from my old meal into this meal so my noodles were lukewarm, bone dry, and so was my meat mixture as most of the sauce was on the rice from the first go.
I asked for a refund as at this point I knew they weren’t going to make it right since they argued with me the first time around.
They argued with me saying the noodles couldn’t be cold since they just cooked them and that they could add more sauce, I told them that no, I didn’t want more sauce since my noodles will then still be lukewarm.
After finally relenting they threw the cash at me (not how I paid) and gave me a lot of attitude about it.
I’ve been to many, many Edo locations all over Alberta throughout my life and I’ve never had a bad experience before today.
I absolutely will not be back to this location and I definitely don’t recommend...
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