Fuss Cupcakes — Restaurant in Edmonton

I used to visit Fuss Cupcakes on occasion before moving away. I remember having a great experience in store and having a very tasty product. Unfortunately, this time, while the in store experience was fine, the cupcakes were hugely underwhelming. For the price and presentation, I expected better and from previous experience I remember a far better product. While the cake portion was still enjoyable, I usually like icing. Fuss seems to have changed their buttercream icing recipe or perhaps I had a bad batch because the "vanilla" I had was totally tasteless and similar in consistency to what I would expect from a grocery store, not a cupcake specific store. The icing wasn't sweet either, which is what I recall and what I was expecting. Gave 2 stars because the in store experience was fine but the cupcakes were not worth the money or the time to stop by. Sadly, I won't be...

Our friends had Fuss Cupcakes at their wedding a few years ago, and I knew once we got married, we had to have them at our wedding too! So, once we got engaged, I immediately booked them. Zoie was so helpful to us and made it so easy! We got a mixture of large and mini cupcakes and had assorted flavours as well as a small cutting cake. I honestly thought we would have too many cupcakes, and no joke- they were all gone as soon as supper was done. We only got one to share for ourselves, that’s how popular they were! The cutting cake was exactly what we asked for. They even added a little Batman figure for me to surprise my husband. The raspberry buttercream was the most amazing thing I’ve tasted! Thank you so much for giving exactly what we wanted for our wedding and for making such incredible cakes! They were an absolute hit with our guests and we...

Very dissapointed with the way my wedding cake was handled. I was married end of July and have been emailing and leaving messages every week with zero response. I had planned for my wedding cake to have 3 tiers with 3 different flavors.

On the wedding day, when we cut our cake, we realized the layer we looked forward to the most was the wrong flavour. We had asked for chocolate and it was vanilla. We were dissapointed, and have been asking Fuss to contacts us back as we paid a good amount of money in hopes for our wedding cake to be what we had asked for, and no one will get back to us.

Very dissapointed with the lack of care and customer service :( I doubt I'll ever hear back from them, and that they will try to make things right for us with the...