Harvest Chinese Restaurant — Restaurant in Edmonton

After reviewing Google's in-depth understanding of the Chinese food restaurants in the Edmonton area, we decided on trying a 4.7 star Harvest Chinese food restaurant. When we came in the atmosphere was like most Chinese food restaurants without the koi in a adjoining Aquarium. With that said though the staff were very friendly and cordial. We were disappointed that the menu was just a paper takeout menu but none the less we had ordered the dinner for two for 45 hours after tax. We were absolutely enthralled with the crispy spring rolls that were just enough to wet your appetite complete with Plum sauce. We were then given the most Divine wonton soup that had such a smooth and flavorful body to it that it's enveloped your taste buds and took it on a trip to the orient. There was barbecue pork in it and for wontons in each which made it an excellent value. Then we were given a heaping plate of chicken fried rice and the two choices that we made were a lemon chicken and a chicken chow mein which were absolutely amazing. The lemon chicken was first for me and it was crispy and singing as well as Soul flavorful and it was so well done. The Chow Mein noodles were moist and piping hot. So tasty. I don't give a five-star reviews very often but this place was above and beyond my expectations and the value was...

I ordered through their website at 4:57pm, it said it would be delivered by 5:59 (which already was too long). At 6:10 I called them and asked about the status of my order and was told it's on its way. At 6:50 I called again and asked where my food was and they told me they never made it and that they'll start it now. I finally got my order at 7:20pm.

In the grand scheme of things its not such a huge deal. We are still just stardust and the sun will eventually swallow the earth. However, I expected them to simply follow through with the order I placed. That's what I paid them for. I depended on them, and they let me down. I had my family looking at me wondering when the meal I promised them would get here, and I wasn't able to answer them.

The world around us is in turmoil and I was hoping to order a tasty meal from Harvest to help take my mind off of one of the many responsibilities I have. While they did eventually deliver a meal which fed my family and I, we were left very hungry because they didn't enter my order, or whatever. I'm not likely to order from here again,...

Gotta say first off that the food itself was quite delicious, I’ll definitely be back. But the service wasn’t up to par… I ordered online and didn’t even get a pick up time! Tried calling in and the phone went right the voicemail… I tried calling multiple times and it was the same thing every time. Fearing that I had just dropped $110 dollars on food that I wasn’t likely to get I decided to go to the restaurant. I showed up and there were about 10 people waiting in line ahead of me for pick up orders. I explained my situation and they were actually very apologetic about the whole thing. That was nice, but I noticed they were picking up the phone and answering and taking orders. Turns out they have a completely different phone number that differs from what’s google shows. Would have been nice to know ahead of time. After I arrived back home and we had already ate I got a call that my order was ready for pick up… I told them I already picked it up. It just goes to show how unorganized they were.

But it was New Year’s Eve and as I said earlier the food was...