Subway — Restaurant in Greater Sudbury

Not sure if the person called Manthan, probably the manager of the store, is one of them, or has only met and dealt with cheapsters who come to his store to get refunds on a Saturday morning at 11 AM. We needed a veggie Pattie added to order, might have been a miscommunication from our side, but he guy came with a rude straight face making us feel like we are here to get a refund, however we were going to pay for the extra Pattie. Not sure how such a manager would have trained his employees, he clearly said that he does not care about us leaving a bad review when we said that we are going to leave you a review. The guy needs to be retrained, and this time with special emphasis on how to deal with customers not looking at them as someone who is here to loot his store. And also, if he as the store manager doesn’t care about them having bad reviews then that is a different...

Today I went on my 30 minute lunch break, waited in line for 10 minutes and waited another 10 minutes for my salad. I was very clear that the person bc infront of me was getting a rice bowl, and i was just getting a salad with ham. the person working put the rice on my salad. Through out this whole process the staff was very rude. I explain how i don't have time to wait for another salad to be made because i needed to go back to work. I ended up eating the salad that had rice on it with chicken and bacon and they refused to give me the ham. I had to ask to get a discount because they never offered and only go 10% off. This subway is poorly ran giving small portions and bad costumer service. This has really changed my views on subway since I've never had any issues with any other. I will never be back again. If I could give 0...

First of all I want to say crapy bullshit customer service. This has happened to me twice now. Digital apps are made to make life easier and save you time right? I ordered and went to the store after like 10-15 mints and they had some customers I understand it can be a little busy at times but still 15 mints after and I had to wait 10 more mints. Now today my 2nd time there’s no people in the line and I told them I placed my order thru the app cuz why not? Save time & money thru offers right? They one guy named Karan responded rudely tha wait it will take time and I had to step out of the line and they took and made orders of people behind me now FIRST! and after making all of them I got my order handed with a cold Face! Either the company tell me that don’t use the app the “App orders” are not a priority? Or please train...