Tim Hortons — Restaurant in Guelph

Staff and customers agree that the only thing wrong with Tim hortons is the people that run it. What do you actually do? Be like scrooge Mcduck in Brazil. Jumping in piles of money.

People hate your companies work Timmies! You may as well not change anything. But profits, we need more profits! Investors...waaaah.

Your advertisements are pointless, and prove how out of touch you are with the people that give you money.

Tim Hortons does not care how long you wait for your feed. The staff do. The staff are run so hard that they are at the point of skipping things.

Why do you put sticky donuts in paper bags? Intentional obsolescence.

Staff get 5 stars management gets zero.

$3 value breakfast menu options, proof they're doing nothing, even advertising it. This is not a solution to anything.

Take the money from advertising and hire more staff. Your ads are pitiful. Ooh friends roller skating in a park having fun, yay timmies! High fives all around.

This is meant to be humorous but accurate. Why do they have gift shops? Vomit inducing business tactics. Nobody wants to...

I ordered a hazelnut latte iced. It was smelling terrible as I think the cream was spoiled. I had also ordered a maple dip donut which turned out to be stale not fresh as Tim Hortons Guarantees hard like a rock. Harpreet the worker here has a terrible attitude. When I asked for the receipt she gave me an attitude saying that she was using it for the order. Good customer service would offer to print a temporary receipt. Especially when I brought the drink smelling to her attention she passed me off saying that it was brown sugar. I insisted that it was not the smell of brown sugar and requested she remake the drink. She did it very grudgingly and slapped my receipt down on the counter when she was done. This employee is way out of line as I also saw her yelling at another customer at the drive through window. This location does not live up to the standards of a true Canadian time hortons. I would not recommend coming to this location until the franchisee has fixed his outstanding issues with staff, service and...

So when someone asks for cream cheese it means on the bagel, not just in the middle hole.

The gal at the drive through order kiosk was phenomenal. The gal at the window was nice until my card didn't work, to which I tried again. She's tapping her fingers, rolling her eyes and dancing around as if this is the worst thing in the entire world. Giving me attitude. Raising her voice saying "DECLINED."I understand you guys are on a time crunch and I bet the employees get in trouble if they don't get people through in a certain amount of time.

However, there's no amount of Ryan Renolds that can save you in marketing if you don't have customer service to back you up.

I can't even imagine how that would have gone, If it was my grandmother and she dropped a loonie in her car while trying to reach out the window.

Manners people, manners.

Also, it seems you've disabled the add photo feature to the Google review app for this business. Sneaky way to not allow people to properly review...