Chatime — Restaurant in Halifax

The food is okay~ish well you can’t go wrong with milk tea but we had the most rudest server/staff at your store. We were just asking to lessen the ice ( mind you we werent even asked what ice level during the counter) but so we kindly ask the lady ( tall with short hair) to lessen the ice for us 3x! The third time we asked her she just threw the ice scoop on the sink and gave us the roll eyes. well my mom commented on her to not get mad and the lady staff wasnt happy about it to the point of us playing tug o war with the taro milk tea. Haha. I hope you retrain her instead of laying her off. But yeah. We wont go there...

I had very disappointing experience with the customer service at this particular location. I ordered the taro bubble tea and found it to be grainy, resembling curdled milk. It was unfortunate that they didn't offer to replace it, especially considering that their representative acknowledged the graininess. In contrast, other locations in Toronto offer a much better taste. Overall, I was disappointed with the amateur service and the quality of their taro bubble tea. Even when i left the buddle tea at the counter the lady shouted and me and told me to throw the taro bubble tea away outside...

We didn't notice that this place existed and were right next door. We walked into the door of one shop and my daughter noticed it and asked if we could go there and get her some bubble tea. She went with the brown sugar and found it to be thoroughly enjoyable. It was clean and well kept and the service was nice. I mean it's a little bit out of the way so if you don't look for it you're going to miss it but it is by all accounts a very wonderful place to stop and get some...