Sugar Marmalade (Halifax Shopping Centre) 糖記甜品 — Restaurant in Halifax

So the cheesy chicken bowl… don’t get it … it’s more liquid than anything and the pasta is over cooked spaghetti… I got the Italian and it’s basically noodles butter and cream and water… I also got the Oreo pudding… I’m not sure how pudding ends up dry but here we are I wanted it to be the saviour of the meal so badly… I saw people complaining about portion sizes being too small but I found the portions to be appropriate for a meal definitely not stuffed but also not still hungry it’s very clear this is not a truck stop so I’m not sure what people are expecting there… … if they thickened their sauces and drained the pasta properly it wouldn’t be awful maybe i should have gotten rice? Anyways I don’t think I’ll be back. The staff was very unable to answer questions and i unfortunately have too many allergies to risk trying other things if I can’t ask...

When I tried to order my bubble wrap, three of the toppings/ice creams I wanted were out of stock (OOS). I was already considering not ordering, but since I’d been wanting it for a while, I decided to choose a different topping. A few minutes later, the server told me another topping I picked was OOS because the customers behind me in line had ordered it for their bubble tea. Seriously? I was there first!

At that point, I asked for a refund since my top four choices were all unavailable. The server said they couldn’t issue a refund—even though there was no signage stating 'No Refunds.' As a food service manager myself, I know there’s no legitimate reason to deny a refund in this situation. Total BS. Don’t go here unless you want to...

I wish I could give zero rating to them. We ordered 3 drinks, after sitting on table I realized they did not give napkins, I went back and asked for napkins, lady gave me 3 napkins, I told her we are three, could you please give more napkins she gave one more napkin. I returned back her all napkins and said I will take from next resturant. She took them all back and placed them back in the box. Such a...