"Absolutely unacceptable experience at Pizza Hut! Firstly I have the survey code and the code says you can get buy one and get one free pizza ,the guy refused to use it he's name was ramneet , Secondly he asked other guy who was medium height with glasses on it , used the coupon code with angerness .The staff, particularly the individual with glasses, was not only physically intimidating but incredibly rude and disrespectful. I order 4 large pizza and their behavior was not acceptable at all. Even my freind asked him to use other cutter die to his religion , he uses offensive language and his hostile attitude ruined what should have been a pleasant experience. Even though he talk the other crew uses inappropriate languages Looking at us . We even have tiped then almost ten dollars , even after that he uses bad behavior with us . Lastly they made a wrong pizza ,and when i asked them to change they were like just take that and go after few talk they change the pizza, But, they gave us 3 pizza already and the 4 wrong made which they we're remaking , the guy says to the person dont gave them pizza early take the time to make it and the the 3 pizza gots cool down . It almost Takes 20 minutes for the 4th pizza. Even when i said him please gave me my recipet the guy with glasses was like take it and go very rude and bad guy. Even i asked ramneet the name of that guy and he was like why do you want the name??Management needs to address this immediately before their reputation suffers even more. Pizza hut location is good please take a strict action against him.Avoid this location if you value decent customer service!" Please...
Read moreLocation: 362 Lacewood Drive Halifax Date/Time: March 20, 2023/15:20 Order Taker: Rupinder I ended ordering the promotion Triple Pizza Box when I saw a man picking it up, then when my order came, they are all in separate boxes, one of the reason I chose to order this is because the ease of having all 3 boxes intact in one box/case, the previous customer I mentioned had his order inside the box (orders are all there intact) meanwhile Rupinder chose not to give me the same treatment is it because I did not come from the same place which she is from, and when I ask she said it is not available, so on the advertisement these triple box are enclosed in one box, the guy who pick it up had 3 pizzas in the one box and mine is not, so I ask if I can have a box with it she said “no we do not have any” and I said can I have a tape, I will take all three so I can carry it without having an accident dropping one or two of it, and that is the only time she went to get the box - is Pizza Hut stingy with boxes, do you instruct workers to be selective or to discriminate in making ordering and carrying at ease, also, I was given the wrong order one of the three is not the right pizza I ordered! Just annoying that I have to ask for the box when it is what it should be all along, she saves it to people she prefers to...
Read moreSo i ordered a large meat lovers for delivery on satuday. They said it would be delivered in 40 min. After 70 min i called them and they said oh we got busy your delivery is just leaving now. So 20 min later my pizza gets here i pay for and tip the driver as i always do. The pizza was ice cold not even luke warm. I call them back and the lady sorry we got busy however they will put note on my phone number for a free medium meat lovers. So tonight i call and the guy says yes the note is there but its for a medium 3 toppng so i said whatever can you deliver it please he says no its pick up only i say well i dont have a car could you deliver and i will pay the delivery charge. He asked the driver who i could hear in the back ground if i was paying cash. I said yes i can pay cash. Then i am told on the note it says pick up ony and they wont deliver. I am not very pleased with them and i dont expect i will order...
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