Little Caesars Pizza — Restaurant in Hamilton

I came in at around 11:30am after work. I usually have no problem with this location. I came in and waited for a few minutes. I didn't catch her name, but the girl had blonde hair. She was making pizza in the back and then rushed to the front. I was polite and welcoming when she came out but she did not reciprocate it. She asked me what i wanted, rushing the order. I just asked for a pepperoni hot and ready. As she grabbed it from the warmer, she asked me something but i didn't hear her due to her speaking quickly and into the warmer and the loud vents drowned it out. I asked her to repeat that because I didn't catch what she said. "IS THAT IT?" she repeated louder and more rushed, handing me the pizza and quickly punching the order into the til. At that point i just felt offended of how rude she was being towards me. I get being stressed at work, but don't take it out on your customers. I've been there but never have I ever been rude to people I am providing a service for. I've dealt with angry drunk people and was still polite. If that's how she was going to be then so be it. I changed my tone and I reciprocated instead. I paid for it and left...

Sam is unnecessarily rude to customers, calling them "weird" and "not normal" for calling to ask about my credit for the 3 cheese and herb crazy puffs when I was given pepperoni ones as a vegetarian and told I could call at any time for a replacement. She hung up on me after insulting me, and when I called back I spoke to a man named Austin who was also quite rude and would not tell me the name of the woman who was rude to me previously. Wouldnt order again due to the poor customer service. Did speak to a nice man after who told me Sams name and was understanding, so thank you to him because otherwise these other two workers would continue to be unprofessional and mean. He told me she claimed that a "Rude customer was complaining about something they ordered a month ago." Wish you guys recorded phone calls. Hope they...

This rating is for the poor customer service I received when I came here on Thursday. I was told it would be 4 minutes for a cheese hot n ready. After about 5 minutes wait, a rush of people came in and most of them were told that their pizza would also take 4-6 minutes. But to my surprise, most of them began receiving their pizzas before me. A customer in particular who came in 10 minutes after I did, received 2 cheese pizzas before I got my order. I approached the cash and asked why I had been waiting so long only to be met with, I don’t see your receipt here so I don’t know but she magically pulled a cheese pizza from behind her that had been sitting there for 6 minutes. You can get a delicious hot n ready but the service...