We have been coming to Maria's for well over a decade and sadly this will probably be the last time. We all ordered smoke meat sandwiches and they were served with stale rye bread. STALE! I politely mentioned this to our server and was brought out new bread that was just as stale. I guess they thought by toasting the bread that it would somehow disguise the fact that it was stale. Did they think we would not notice? Do they think that their customers are stupid? A traditional smoke meat sandwich does not have toasted rye bread and the bread should be so fresh that it sticks to the roof of your mouth. We spent over $150 for the new management to just say "sorry". The server was lovely so this is not refelection on her service. She tried her best but I could tell that they were not supported. The first sign that a business is in trouble is when the wait staff are afraid to say anything. It is sad to see a once great local business taken over by people that haven't a clue how to prepare food or treat customers. Judging by some of the more recent reviews, I am not the only one that noticed that the new management is churning out poor quality food with even lower standards. Other servers told me that that the management just simply doesnt care about quality or customer satisfaction so it isnt worth complaining about. It won't be long before this once great family restaurant goes out...
Read moreSo I came in Saturday may 25 with a friend of mine I told about this place and was super excited for her to come and try the food! We get there set seated then proceeded to wait almost 20 minutes before our server even took our drink order so I had to flag down the hostess to tell her we didn't even have drinks yet then we waited AGAIN for ther server to come and finally I got her attention and she came to the table she said" do you guys have your drink order ready... I then told her we also were ready with our food orders as we had been sitting there for almost 30 minutes at that point. After that she came to my table and told me you guys " ran out of ice tea syrup" and nicely offered me another one but I declined... fast forward we got our food but our table had no cutlery so AGAIN I had to flag down the hostess to get a fork. The sad part is your food is AMAZING but I was very disappointed in the service. At the end of the meal we had to flag our sever down AGAIN to get our bill and we look at it and she charged my friend for my drink I DIDNT GET! The place wasnt super busy either.... I was recommended this place by a friend and I loved it and had amazing service by a different server the first time I came here but I was very disappointed the second time. I normally never leave reviews but I was so upset because I talked this place up big time to her and we both left very...
Read moreUnfortunately there’s no option for 0 star but oh well, this place is definitely the worse family dining restaurant in town, the staff is most of the time rude specially the older ladies and a couple of of the young ones with the exception of maybe two young waitresses who are genuinely nice. I come to this place atleast 4 times a month regardless their bad service and their cooks that can’t make a scramble egg instead the serve you an omelet egg. Today was the cherry on top and will not be coming here again got the there 1:23 after calling and telling me that the last order would have to be in by 1:30 and they took 7 mins to come take our order at 1:32 telling us we couldn’t be served because the kitchen was closed after they are the ones who took too long to come take our order then the waitress continued to ask us if we could be done eating paying and leaving by 2 because they lock the doors right at 2 then went to ask the owner if they could take our order and still took another 7 mins and never came back so we left. Mind I came in with 4 kids including a new born and they still treat their clients like that, maybe it is because we are of colour but I never see them treating white folks like this. There were many people still being...
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