I just choked on cardboard found in my pizza that was under my under cooked raw toppings. I thought it was an olive at first. It was a circle piece of cardboard. I have pics. I called the store and was treated very much like a child. Josh was condescending and rude. Terrible customer service. I was told it was a human error. No concern that I was choking and traumatized.He did however offer for me to speak to the kitchen staff, he offered me to come see how clean and safe the kitchen is. My pizza was not safe! My pizza was not fully cook. I order from here often. "never again". For $27 pick up Seriously bad. He offered to come pick up the pizza at my house to show his co workers. I'd think twice before ordering here. The quality has gone done or the people that work there has.Apparently the owner was there but did not offer to speak to me. Why would an owner not want to speak to a customer. I was offered 50 percent refund and asked for a full one. Josh said he's not even sure how to give a refund. That's what you deal with for high priced pizza. Local or not. Josh needs sensitivity training.. if I had choked and died the human error would be much bigger issue. I don't like to bash businesses but I won't be treated like a moron. I know when food is not cooked. I was told it was the moisture of the vegetables. Josh has every excuse. Just not one of them are accountability or good...
Read moreWell, that was disappointing. We ordered the Big Apple and Waikiki pizzas and both were completely underwhelming. Before I start relating our experience, I want you to know that I really, really wanted to like this place! It has proper cup n char pepperoni! It's close!
However the pizza, even with the cup n char pepperoni could not be saved. First off, the sizes are tiny for what you pay for. You may as well get a good pizza at Cowabunga for a few bucks more.
Both the pizzas were overcooked and bland. Usually simple ingredients shine through in these combinations, so I really don't know how they messed it up. The crust was tasteless as was the sauce. Even the toppings were without flavour (no, I don't have covid so I didn't lose my ability to taste). It was just So. Disappointing. I'll eat the leftovers, and it's not the worst pizza I've ever had, but considering the price, size and quality, this was a solid 2 stars, and unfortunately we won't be going back. If the price were less and the sizes bigger I'd give more stars as it would fall into that "meh, it's cool let's eat it" category of pizza. But it didn't even make it there. Gino's is a better...
Read morePower pizza is our favourite pizza in the neighbourhood. The pizza is great with flavourful crust, the right amount of sauce, and fresh ingredients. Even though our standard order is a basic pepperoni pizza (which is fantastic), there are tons of fun and tasty options available. I particularly have enjoyed the Shawarma pizza, the big apple, and the tickle pickle. Their garlic sauce is also very tasty. Their wings are also large, tender, and have just the right amount of sauce. Power Pizza is my go to and with all the different items they have on the menu we keep going back for more. They are very consistent (we have been over ten times). They cost a little more than some of the other options, but I think it is well worth it for the quality, and friendly service. To top it all off the branding and super hero theme are fun and unique. My only minor complaint is that the wait times are a little longer than what their online portal says. I prefer this over the opposite since we always get hot food. It is just something to note. All in all, it is an amazing place to get pizza and wings and if you are thinking about going, I would definitely...
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