Food is great, staff is friendly, but they sure take the fast out of fast food. I wait anywhere between 5 minutes to 20 minutes every time I come here, and that's when there are only 2 other people ordering food in the entire building. It used to be much better, but has been routinely slow for a few months now. I could drive down the street, go to McDonald's, buy 7 meals, and drive back with time to spare at the rate these people go. If you find yourself wanting some Triple O's from Hope, think again and save yourself the time.
Update: 2016-10-21, I was told there would be a wait time of 10-15 minutes for one combo, there appears to be 3 other people in the restaurant and drive through, so I don't know what the wait time is for. Everything I said in my original review still holds true to this day. My actual wait time was 13:26 after I ordered, and they forgot to give...
Read moreYesterday, Sunday, July 22 2018, myself and two friends were riding back to Kelowna from Vancouver Island… We did not eat anything all day except for each of us had a burger at this place in Hope at about 3 PM… All three of us at midnight last night became very very ill… Obvious food poisoning vomiting diarrhoea continuous for 16 hours… Anyways I just called to speak to the manager or supervisor to inform them that they should check their meat because obviously there’s an issue… The supervisor said to me “what do you want me to do about it… My staff ate burgers yesterday and they’re not sick so I am sceptical” Soooo, having been informed that their burgers cause at least 3 people food poisoning, their supervisor doubts my story. If you would like to vomit your guts out and have diarrhea through the eye of a needle, by all...
Read moreA busy place, especially when the highway is packed, but they can keep lines moving pretty quickly.
Triple O's is good quality burgers, all the White Spot flavours. My only grumble is how the buns have changed sometime in the last couple of years, in all White Spot locations. Don't get me wrong, I do love White Spot, and I know that my pout with the buns is certainly not this franchise's fault.
Here's something else: since the early 2000’s this location has repeatedly been in what I consider to be the top of the Triple O's that I've been to (which is also the top of most burger joints). Usually it is months or years between visits, but each time they generally seem to do a good job preparing the burgers. So, the bun shift aside, this...
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