Yum Yum Tree — Restaurant in Kelowna

The food is fantastic. Well, other than the chow mein which is very average and not great. You are likely to enjoy everything you try, but my favourite is the BBQ chicken and Sesame Chicken. The only reason I am giving it 4 stars now instead of 5, is that it is getting expensive. When I first found it, the prices were great and they really packed in everything. It was a small Styrofoam container, but they filled it with lots of chow mein and a good amount of everything else, sometime it was hard to close. The last few times I have been there I noticed it went up in price and they are giving from my perspective quite a bit less. They don't pack it anymore, there is lots of room left and I realized I can get more from other locations for cheaper or similar price. Course how good the flavours are does help. But two 4 items dinners are now $26. Although, it is still not outrageous pricing, it is noticeably different and I can say that it is no longer as great of a deal as it was before. So I no longer...

You wouldn't expect good chinese food in a mall, but Yum Yum tree is the exception! They actually have pretty decent chinese food, not the best you'll ever get but definitely good food.

The Food: Delicious food, it all had good flavor and the chow mein was great. Some of the items, such as the ginger beef, were a lot softer than I've had at other chinese places but still tasted good. They have a limited selection of items - mostly just the items you'd typically find in combos.

The Price: Prices are pretty good. Combos are in the $6-10 range and they have build your own combos which is really nice. Definitely good value.

Conclusion: Definitely a great place to go to get a good combo at an affordable/good price! One of the better chinese place I've been to in Kelowna. If you want more selection of items another chinese place, such as Chan Fortune, would be...

Was double charged for my meal so I went back a couple weeks later and despite having the alert from my bank (which is what notified me) the lady at the counter said she would have to “check”. I didn’t even want my money back, just give me the second meal you already charged me for.

After more than 10 minutes of me standing there and her scrolling through the debit machine teams transactions I asked her if I looked like a homeless person trying to scam them. She then reluctantly put the second meal together and handed it over in kind of a rude way.

I then told her that when you double charge someone, the correct thing to do is start with “I’m sorry” instead of launching a lengthy investigation into a $13 meal.

Perhaps her culture is unaccustomed to apologies and/or a shred of customer service acumen but I definitely won’t be supporting this business...