Earl of Sandwich — Restaurant in Kelowna

Ok so I was going to let a few things pass but I’m sorry I can not. When I first called to place the order I asked what was included in the sub and was question why have you not had it before … no hence why I’m asking plus I have dietary restrictions. So I bought 4 sub 2 of the same and two of the same cause we were hungry. So I requested twice ice he wanted to give me bottled I again no ice water please. So as I am about to eat my sub first it’s wet and dry old turkey he claimed was fresh it was most definitely not and just a lumb of stuffing omg the taste was just bland the first bite through me off but I was hungry and I just spend 50 on this food so the third bite was a green hard web like I don’t even know what that was and found three more omg it was gross the second was the same i could even finish the second I was so thrown off I found like 4 hard things in it. I had to throw it out. For the second Beef sub ok there was little and more mushy onions that had no taste to it either extremely bland and there was a side gray to it but it was not gray at all it was like watered down soya sauce omg the subs were grosssss and the last thing I got were tots that had these small black like bird curds on top. I was 150% disgusted entirely buy this whole meal I literally lost my appetite this was dinner I only had breakfast this day and this disgusting meal not even work 5$ you have lost a customer for sure very difficult awkward expired place order I do not...

I have been here several times and love it! Highly recommended. Unique sandwich combinations that are all tasty. Love the bread they use. It does not get soggy but it's not the super crusty type that cuts your mouth. Can eat in or take out. Dining area is nicely spaced out and very clean. Washrooms are also spotless. The brownies are heavenly...more like molten lava cake but not too sweet. If you order multiple sandwiches, the sticker on the outside of each wrapped sandwich makes it super easy to give everyone the right one without having to unwrap it and see what's inside. The staff have always pleasant, efficient and friendly. Shout out to the manager (Sam) who has always been working when I've been by and ensures customers are happy.

Highly suggest you join the "Earl's club" online. You get regular coupons emailed and a free brownie (no purchase required!) on your birthday. The only wish I have for the company (not the fault of this location) is that the main website is not set up properly to allow you to order online. However, you can call the location directly to order...

The product and concept looked very appealing so I was excited to try my sandwiches. I ordered two of them, the club and the original, and I'm glad I did because they were quite small and had to eat both of them to get my fill. I also ordered a combo with a bag of chips and a pop. After I received my meal I learned that there was the option to get some tater tots which I would have liked but was never mentioned to me. Regardless I had my sandwiches and found them to be dry and blocked texture and flavor. It seems like they are trying to Rebrand the old Quiznos concept but it didn't wow me today that's for sure. The bread is soft but on the dry side. The offerings are fairly Limited. The decor is Stark. The service was okay one gentleman was pretty friendly but nothing over the top. My meal, with two sandwiches, came to $25 and it was just mediocre. Honestly I've had much better sandwiches and I don't understand what the hype is or how this brand will differentiate itself from the other fantastic sandwich shops...