Starbucks — Restaurant in Kirkland

When I have a craving for a good coffee I would normally think StarBucks however lately I found the coffee at the location in kirkland a little below standard compared to other starbucks. I have been served warm coffee on many occasions and when I have already left in the car so I just do not bother drinking it. What a waist of my money so on June 8,2023 I got another warm coffee. So this time I go back and ask for a hot cup of what ever they have just to hear that the other pot is no hotter. So the girl offers to make a new pot of fresh coffee and says it won't take long. What I did not see is she put the cup under the coffee machine and caught the first drips to fill a cup . Then she calls me and says its ready . I had to come back again because it was so strong it was undrinkable . I can understand maybe the girl dosen't drink coffee or has no idea what she just done was wrong. Management is responsible for training the staff correctly on what a starbucks standard are. I went to a coffee house they specialize in this and should know better between a warm and hot cup of coffee and know that I as a customer will not mind to wait the extra time till the coffee has finished dripping. I appreciate the fact she warned me it will take a few minutes to make a fresh pot so there was no rush let the pot finish. I hope this helps them learn that Coffee is what they do so please try to...

I just had to take a moment to share my wonderful experience at Starbucks today, all thanks to Brook! From the very first moment I walked in, she greeted me with such a friendly and welcoming smile that instantly made me feel at ease. Her positivity was contagious, and it set the tone for a great visit.

Brook was incredibly efficient and made sure my order was exactly as I wanted, even offering some helpful suggestions for new drinks to try. The drink she made for me was absolutely perfect, and it was clear she takes pride in her work.

What really impressed me was her genuine care for every customer. She kept things moving smoothly while still taking the time to make each person feel valued. It's easy to see that she loves what she does, and it made my visit so enjoyable.

Thank you, Brook, for going above and beyond! I’ll definitely be back for more of that great service! brook really deserves a raise!!!!!!!

How’s that brook? Let me know if you’d like any further...

I recently had the pleasure of being served by Jack and Vikesh at Starbucks, and their level of service was nothing short of exceptional. From the moment I walked in, they greeted me with warm smiles and a genuine enthusiasm that made my visit instantly welcoming.

Jack was incredibly attentive, ensuring my order was perfect and even offering helpful recommendations. His efficiency and friendly demeanor made the experience seamless and enjoyable. Vikesh, on the other hand, went above and beyond to create a comfortable atmosphere—whether it was engaging in a brief, kind conversation or preparing my drink with extra care.

Their professionalism, kindness, and dedication to customer satisfaction truly set them apart. It’s clear they both take pride in their work, making Starbucks not just a place for great coffee, but also a place where customers feel valued. If you're looking for top-tier service with a smile, Jack and Vikesh are the...