Ace Shawarma & Burgers
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I love a good shawarma and I have never heard of Ace, so I decided to stop in today. What I ordered: Chicken Shawarma Plate Ginger Ale What I liked: Service ✅ restaurant was bustling with takeout orders and they still managed to get my order out on time. Staff was friendly and looked focused on getting out their orders. Daily specials are also a bonus. Presentation ✅ this was probably what I liked the most. The salad was in a separate compartment than the rest of the meal. It wasn’t overdressed either. Shawarma and rice wasn’t overly sauced either which I appreciate. Compared to similar restaurants they don’t load you up on rice but the serving seemed to be the perfect lunch amount. Flavours ✅ lots of flavour on the shawarma side. Salad dressing could have been better but overall decent. What could’ve been better? Menu ❌ simplified menu but aside from the chicken shawarma, nothing stood out to me. They have Kebab in their branding but offer (1) lamb option. Maybe get rid of that and do (2) things really well, shawarma and burgers. 🤷🏾♂️ Indoor Dining ❌ very limited indoor dining. Booth seating cushions have lost their support so if you are not very tall, you may have issues. Overall, I would return to Ace to try the burger and I suggest you try this restaurant if you are in the area!! 💯
Andrew MullingsAndrew Mullings
50
Super disappointed! I was very excited to try this place on Sunday for dinner but was very disappointed when I was coming out after picking my order. They charged $4.83 for 1 bottle of Barbican which anywhere in the market is $2. I literally confirmed 5 times with the staff if they are sure and could not turn back coz I had already paid by that time. I am never going here again, I understand that they are in the business of making money. The food was good. I ordered the Chicken Tikka meal and really liked it. Food - 4/5 - the quality of the chicken was really good. I really liked their fries and hot sauce. However, their garlic sauce was not that good. I was told that tikka would be spicy but it wasn't that for me. Everyone has different levels of spiciness. Service - the person taking the order was really good. He spoke clearly and was very patient with me. Parking - the closest parking is on Ontario Street. These are street parking spots but if those are full you can try the North of Duke Street. Ambiance - the place was cleaner than I expected based on the other reviews. They also have a washroom which has a board saying it is out of service but if you ask they let you use it. The washroom was very clean. Handicapped accessibility - they have handicapped accessible entrance. However, since there is only street parking, there are no handicapped accessible parking spots. The washroom is also not handicapped accessible. Price - I feel that they are overcharging by a huge margin. I had first asked for a can of pop but when I saw they had Barbican, I asked if I could swap. The person said I had to pay extra, I agreed. But only after paying I realized that I paid $4.83 for one bottle of Barbican. I asked the person multiple times, I was told again and again that it is what it is. If you google you can easily find that Barbican is much cheaper than that. I missed taking my bill for the Barbican but I have attached the receipt for the can. I wonder now, how much higher they are probably charging for the food. Never going to Ace Shawarma again. Overall - Good Food! But make sure you are clear about what you want to order. Everything extra is chargeable. Pls ask for your receipt when you leave. PS: all burgers are beef burgers ONLY.
RAVI HALDANIARAVI HALDANIA
40
I used to go to Ace Shawarma quite often up until a year and a half ago when I moved and left a job downtown, it was my go to shawarma place for lunches. I just visited this week for the first time since, after seeing their instagram show new seating, new menu (with a new one to come in the new year), and always posting about this shawarma burger. I'm so glad I finally tried it! The burger was amazing - fresh burger smashed on the grill with fresh ingredients and bun, perfectly crispy french fries and a can of pop for a reasonable cost. Honestly one of the best burgers I've had in a while, the shawarma on it was so good. I can't wait to go back again in the new year and see the new menu they have planned and try to visit more often again!
Jon KJon K
10
I wouldn’t normally do this kind of review. But my today’s experience was horrible. Although I am grateful they were open despite bad weather, I have never felt bad walking into a restaurant and ordering food. This is a terrible shawarma place which is more expensive than others and doesn’t have fresh food. I have added a picture of near-to-stale veggies. I paid $15.81 to get some rice, stale veggies and 5-6 pieces of falafel, with awful customer service. I got looks whenever I asked for a tissue, a take-out bag or even to sit in and eat(the dine-in was open). Please improve customer service. Worst experience, never going in again.
Mitesh SharmaMitesh Sharma
20
Ordered meal deal 5 on uber eats along with a bunch of other things. Meal deal 5 alone cost 117$. The description was over exaggerated And one forth of the plate was bread... See photo below. Edit:.. even for 80$ or 64$ the food is no where near what is mentioned, shawarma plus' family meals are almost half the price same quantity. Ace use to be great, quantity and quality. I understand uber is more expensive but again nothing justifies 117$ for a plate that small. Our issue wasn't the price we didn't mind paying that for what is mentioned. But what we got was way less than the description.
TarekTarek
10
Tried various shawarma spots when I was new to Kitchener in fall 2018, this one definitely is the best. Chicken is always succulent with generous portions, rice well cooked. Only downside is the poutine I had delivered was slightly on the dry side, more gravy would fix this issue as delivery time dries the gravy, otherwise delicious. When I went in to order, the owner (I believe) was super kind, respectful & patient with his new trainee employee and attentive to all customers and dishes. Keep serving up the best shawarma in KW region! ** Forgive me for the double pictures, can't delete. :)
X DX D
20
Nearby Attractions Of Ace Shawarma & Burgers
Adventure Rooms Canada | Escape Rooms Kitchener
The Humble Lotus
Kitchener City Hall
Schneider Haus National Historic Site
Kitchener-Waterloo Art Gallery
St John's Kitchen
Relish Cooking Studio
Tiny Home Takeout
Retail Therapy KW Thrift
Victoria Park Lake

Adventure Rooms Canada | Escape Rooms Kitchener
4.8
(719)Click for details

The Humble Lotus
5.0
(167)Click for details

Kitchener City Hall
4.3
(160)Click for details

Schneider Haus National Historic Site
4.7
(131)Click for details
Nearby Restaurants Of Ace Shawarma & Burgers
Kinkaku Izakaya
Smile Tiger Coffee Roasters
Jayalakshmi South Indian Cuisine
271West Restaurant
The Grand Trunk Saloon
La Cucina Pizzeria Kitchener
Pepi's Pizza
Cafe Pyrus
Pho Dau Bo
Bobby O'Brien's

Kinkaku Izakaya
4.5
(1.9K)Click for details

Smile Tiger Coffee Roasters
4.5
(956)Click for details

Jayalakshmi South Indian Cuisine
4.7
(793)Click for details

271West Restaurant
4.6
(786)$$
Click for details
Basic Info
Address
82 King St W, Kitchener, ON N2G 1A6, Canada
Map
Phone
+1 519-742-0123
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Website
aceshawarma.com
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Reviews
Overview
4.4
(1.1K reviews)
Ratings & Description
Description
Modest, low-key operation featuring an array of wraps, burgers & poutines in informal environs.
attractions: Adventure Rooms Canada | Escape Rooms Kitchener, The Humble Lotus, Kitchener City Hall, Schneider Haus National Historic Site, Kitchener-Waterloo Art Gallery, St John's Kitchen, Relish Cooking Studio, Tiny Home Takeout, Retail Therapy KW Thrift, Victoria Park Lake, restaurants: Kinkaku Izakaya, Smile Tiger Coffee Roasters, Jayalakshmi South Indian Cuisine, 271West Restaurant, The Grand Trunk Saloon, La Cucina Pizzeria Kitchener, Pepi's Pizza, Cafe Pyrus, Pho Dau Bo, Bobby O'Brien's

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