Booster Juice — Restaurant in Kitchener

I came in today with my child to order a smoothie and was extremely disappointed with the customer service. I waited over 10 minutes while the staff member was on her phone with her AirPods on. I even said, “Hey, can I order?” but she completely ignored me and continued her personal phone call without acknowledging or assisting me in any way.

What’s even more frustrating is that this wasn’t the first time—it happened yesterday as well. The same staff member was working and had her AirPods on, talking on the phone during my entire visit.

This is completely unacceptable and easily one of the worst customer service experiences I’ve had. I will not be returning to this location. It’s incredibly frustrating to wait so long for something as simple as a smoothie and still not be...

The first time I went here it was a great experience. The second time unfortunately was very bad. There were two women working, but one was just finishing her shift so there was one lady working. The one not working stayed to the side talking to her coworker in her language and looking at me, making me feel like I was being talked about. I ordered the beet slushy consistency drink and received a beet juice instead. I figured I ordered it wrong so I took it anyways. Come to find out there was zero ice in it and it was warmer than piss. For the prices charged this is unacceptable. I still gave a 3 star because the first time I went it was nice. Some of them need to be trained on...

Booster Juice is my go-to spot for a refreshing, healthy treat! The smoothies are always delicious and made with fresh ingredients. I love their wide variety of options, from fruity blends to protein-packed choices. My personal favorite is the Mango Hurricane—it’s the perfect balance of sweet and tangy.

The staff here are super friendly and efficient, even during busy times. The store is clean, and the atmosphere is upbeat and inviting. I also appreciate the add-ons like whey protein or energy boosters that let me customize my drink.

If you’re looking for a quick, nutritious pick-me-up, Booster Juice never disappoints....