Omega Family Restaurant — Restaurant in Kitchener

Review edit. 2023 better service but very delayed. Took a while to just get a coffee. Breakfast was good as we ordered 2 western and they were filling.

2022We were served by a very upset, rushed server. She made us feel like we were bothering her every single time we asked for a coffee refill or anything in general and...keep in mind she is even wearing a mask. The food was not good or tasty at all. I ordered French toast with eggs and a side of bacon. The French toast were basically toasts with a side of the toast that had a thin layer of egg with no taste at all. The scrambled eggs added nothing and the dish came with more toast. Hubby ordered an omelette with cheese, ham and onions and it was overcooked and had no salt. The home fries were at least hot and they had a sprinkle of some flavour on top My friend ordered the egg Benedict with pemeal bacon and they were served with a bagel that got reallly mushy and almost soggy with the hollandaise sauce that tasted nothing like hollandaise sauce. She added the home fries tasted like French fries. Coffee was just ok. As we were leaving the lady eating just close to our table said she had never had a chewer (looked like a wrap) pork before there and also complained about the service saying she misses the old owner. That is when I learned they changed owners. Well, it might be the explanation of the lack of quality in the food compared to our previous visits but the service really went down the hill too. Also if you need to use the rest room...toilet does not work properly. There is even a bucket with water by the toilet...suit yourself. No pictures unfortunately as we were so busy chatting away. No next time...

if I could give zero stars I would. I took my parents out for breakfast on Father's Day and it was busy, that's to be expected.. We are very patient people, personally, I have never complained at a restaurant in my life. We sat for over 1 1/2 hours, seeing people come, eat and go, but we hadn't got our meals yet. Finally my dad decided to speak to the manager, which happens to be the owner as well. She did not take any responsibility for the situation. She blamed the server for being new and forgetting to hand in our order. We understand that being new comes with a learning curve and mistakes happen. It was busy so we get it. BUT.. the manager started yelling at us demanding that we tell her what she was supposed to do about it. She continued yelling at us for 5 minutes until our food finally came out..She told us that she wouldn't charge for our drinks (2 coffees and a juice) and just left. My parents have been regular customers there for years with the previous owner. The food was terrible. They gave 3 pcs of bacon instead of 4.. I wanted to just leave and pay what I fairly thought our experience was worth, but that's not who I am. We paid the bill and tipped our waitress as well..The manager wrecked our Father's Day. I felt so bad for my dad.. Today was supposed to be a pleasant time spent with my parents.. Thanks to this experience we will NEVER be back. I will tell everyone I know about how Omega treats their customers.. Never in my life have I ever been spoken to in...

Clean, quite big, busy but not overwhelmingly so which is impressive for 11am on a Sunday. Seated quickly, server was over quick to take my order. Steak and eggs, medium rare, scrambled eggs with white toast.

Let me tell you, this is the best steak and eggs I've ever had. The steak was exactly medium rare, the eggs were light and fluffy, and the home fries were cooked perfectly - lightly crispy on the outside, light and fluffy on the inside. Toast could've been a bit toastier for my preference but I like it darker than most and always forget to ask for a double run thru, my fault.

Overall from time to seat and food coming was like 7 minutes or so? Honestly surprised me when the food got here so fast. Only real complaint is the apple juice wasn't cold but I mean, you can't put ice in apple juice either so idk what they can do about that.

Personal gripe: I don't like serrated steak knives but I understand they're lower maintenance/stay sharp/useful longer. Can't really bring my own either, that'd be a bit strange. But that being the only gripe is outstanding. I have a coworker that swears by this place for takeout too, and now I k ow why. Omelettes are apparently on point too but can't speak to...