Absolutely awful first experience in the restaurant. I’ve ordered delivery in the past, figured I’d do a pick up, on my way in, a customer walking out held the door for me, meaning the door chime didn’t go off as it would when a customer comes in. I wait 2 mins and find no employee visible. I decided to say hello to see if anyone can hear me. No one showed up, so I went and opened the door to recreate the chime. Still nothing. I say hello two more times and still no one will come out. It’s been 5 mins, 3 hellos and me banging on the counter trying to knock to get attention.

Finally a short Asian man comes out and says ‘I can’t hear you, I’m in the back’ we go back and forth a bit on how long I’d been waiting when I tell him he should have more staff on. He yells that it’s just him and he couldn’t hear me. I ask why he couldn’t even apologize for making me wait. He says and I quote “I don’t have to give you an apology, I was in the back and can’t hear anything”

To say the least, I was stunned. I was a paying customer and there was no remorse. I left without ordering as I couldn’t believe the disrespect, then on my way out, he threatened to call the police because I opened the door hard and gave me the middle finger. Despicable, absolutely terrible customer service WILL NEVER RETURN. Learn to respect your paying customers or you’ll run out of business very fast. Should be fired. Will be calling to speak to the manager to see that this employee does not act this way again