Tim Hortons — Restaurant in Lambton Shores

I do not normally write reviews but I felt compelled to comment on the Grand Bend Tim Hortons. Even though the store was extremely busy on Canada Day, the restaurant and washrooms were clean and stocked. I had no trouble with the fact that there was a small wait for my food as it was freshly made and exactly what I ordered. I must say that the majority of customers around me commented on the fact that the staff were hard working and doing their best to be fast and efficient. There are always a few people who will never be happy or satisfied but this is a reflection on them, not the employees. I frequent this restaurant on a regular basis and have never had a bad experience. The coffee is always fresh and the food is healthy and high quality. Thank you for being such a valued service in...

Brandon was extremely rude when going through drive thru!!! We had a $60 order and he was literally throwing the bags out at us saying,"hurry up, there's a long line behind you". When checking our order he said ,"everything is there, hurry up". Upon thoroughly checking the order, it was not all there! I had to go back in and complain to the manager who offered 20 timbits as compensation for such horrible service! The manager then went on to say that the employees get frustrated when it's busy?! ......so I guess the moral of the story is not to go to Grand Bend Tim Hortons because the employees don't like to serve customers. FYI, I asked for an apology from Brandon and did not receive one because he was 'too busy', when there wasn't a single car in the...

I recently visited Tim Hortons Grand Bend, and I must say, I was very impressed. The food was fresh and clean, which is always a top priority for me when dining out. Everything from the sandwiches to the baked goods was prepared with care, and you could tell they pay attention to detail. The cleanliness of the place was also outstanding. The tables, floors, and restrooms were all well-maintained, creating a comfortable and inviting atmosphere for customers.

What stood out the most was the friendly and attentive staff. They were warm, welcoming, and made sure I had everything I needed. It's clear they take pride in providing excellent service. Overall, I had a wonderful experience, and I’ll definitely be coming back for more delicious treats and a great...