Kitchen Story — Restaurant in Langford

We happened upon Kitchen Story while shopping over the weekend. Staff did everything possible to accommodate our Vegan and GF requirements. While placing the order we were taken through all the ingredients and all of the possible modifications. When the impressive offerings arrived, we learned staff made choices like pan-frying some items, in order to limit contamination from the meat items on the menu! Amazing, right! John enjoyed the (already) vegan-friendly miso soup and a tofu / noodle / veg. / rice dish. (The noodles were done in a delicious sauce and the veg. was generous and fresh. It was a hearty meal). The maki rolls came out quickly and were also fresh. We appreciated that gluten-free soy sauce was available. Overall, we found the layout of Kitchen Story felt open and easy to move through; the space was clean and the primary colours of the decor appeal to many people. The service was so great, that we encouraged the young person who took care of us have our receipt candy 🍬 (in-between serving, bussing and stocking, the young person was visible, available, helpful, and even studying the menu during down time); the person who took our order was inquisitive, patient and did a great job at anticipating our needs, and answering all of our questions. We were made to feel as though we were one of the only tables there, but actually we visited on a Sunday evening, around the dinner hour and the team pulled all of this off while orders were coming and going and other tables needed attention. One of the great things about this Kitchen Story location is that there is always lots of parking, the mall is serviced by public transit, and you can get your shopping done before or after you have something to eat. A highlight of Westshore Mall is the kids play area - it seems like a good place for the kids - if you have any in tow, to burn off some energy. We don't have any, but the play area is ALWAYS popular...

Had an amazing lunch again today! Kitchen Story Sushi & Korean Chicken is a delicious food experience. On my first visit a month ago, I had the Won Ton Soup for lunch. My second visit today, I ordered the Bento Lunch Tofu Lunch Box ( see pic. below). Both times the food and service were absolutely first-rate. A culinary experience. The food is high quality, fresh and flavourful. On a scale of 1-10 a definite 10. Customer service is exceptional too. The staff is friendly, attentive and give a personal touch. The manager Justin is a genuine and kind person. He took the time to come to the table and chat! He made us feel welcome, was attentive, and made sure we were enjoying our meal. I observed the other staff giving excellent customer service too! On a scale of 1-10 another 10! The restaurant was very clean, seating was comfortable and the atmosphere bright and cheery. On a scale of 1-10 another 10! They have a full take out menu too. This is the first restaurant on my list when I come to Victoria now. Don't miss out on this gem in the...

2024: Wow! My first time here, I was blown away. Very flavourful miso, the beef bowl had real depth of flavour, and the sushi was probably some of the best I've found lately. Can't wait to come back and try more!

Edit March 2025: While in Langford, we decided to pop in for a bite because we haven't been in a while. I was a bit dismayed to find out the menu and recipes had changed. I previously had the miso soup as my recommendation, but I removed it. It was quite bland. It used to have more of a kick with lots of flavour. There's no more karaage chicken. No more bowls with both rice and japchae. No more bento boxes. We tried their dinner combo instead, and it was very filling, lots of food included. The teriyaki bowl was fine. The salad was actually delicious. The fried chicken had no sauce, so it was just breading. The tempura was what you would expect. But it left me wanting my...