Café Van Houtte — Restaurant in Laval (administrative region)

I have been to this cafe may times and I don't understand how the employee with glasses and a beard is still working there. He has been rude to me many times and I have heard stories from friends that were similar to mine. I don't know if the manager focuses on customer service but if he is, he should think about hiring someone else.

Food is...

Always busy since is in the campus of the UdeM, sometimes a long wait for just a cup of coffee. Food looks fresh (salads, sandwich, pasta) several choices of beverages. I would give another star but since they charge you 90¢+tx I presume so 1.15$ for hot water refill in your own thermos with your own tea I think it's...

Never going back there again! Ordered a Pumpkin spice latte and they tell me it isn't available even though there was a sign saying it was. Who does that? Then ordered the chai latte (and I have ordered it there before) tell me me it's not available either. Went to talk to my mom went back and they were too...