Sergiolino Restaurant — Restaurant in Laval (administrative region)

I would like to start off by saying, overall, it is a modern and interactive place. My friends and I enjoyed the atmosphere and the music. I would also like to state that I did give the owner (it was a lady, I believe she was co-owner) some advice based on what I am about to write for future experiences. We got there for our 6h30pm reservation. We finally got asked our drink orders by 6h45-6h50 as well as our appetizer for calamari (No complaints, very fresh and flavorful!) and we received our drinks at 7h05pm (photo proof if needed) and our calamari at 7h13pm (photo proof if needed.) we then gave our main orders ( one penne broccoli, one all dressed pizza and one calabria pizza.) I had ordered my drink off the MOCKTAIL menu and received with alcohol, our waitress stated I needed to say VIERGE (VIRGIN.) I stated it's fine she didn't need to change it. To be honest, it wasn't bad and I also don't trust sending things back out of fear they will temper with it. When refilling our water, we got remanence of something white. We fished the filaments out with our spoons. Not great but manageable. It was a busy night, many birthdays so we understood the rush. We received our main meals at 7h49pm (picture proof if needed.) Not to complain but the broccoli chunks were huge dipping size broccolis and some were burnt. Also, my pasta was slightly over cooked. My friend that ordered the TOUT GARNIE (ALL DRESSED) received a pepperoni pizza. By 7h58pm we finally found our waitress and asked for her to let us know what she wrote down. She said she heard PEPPERONI... She offered to have the pizza remade but we weren't going to wait another 30-40 mins. She was compensat4ed with an extra glass of wine. By 8h20-8h25, when our waitress came to retrieve the plates, we questioned if we wanted coffee/ tea/ dessert, that's when she informed us our time was up and she would be giving us our bills... Since our reservation was only 2 hours if not, as she stated "I would have offered it to you." yet she never told us we had X amount of time left nor did she check in to see if we would want. Already it took a while for our food to come... The table next to us sat FOUR people AFTER us and they had ordered TWO appetizers and got their meals before us and were in the process of finishing their dessert when they were brought their bills and they looked confused and were told too it was a two hour reservation and they had to pay and leave... I get wait lists and turnover, as well as the multiple birthdays that it seemed all waiters had to participate in but the communication and the handling of this was all wrong... We were forced out and ultimately they just lost business as we went over to Gatto Matto who were very accommodating to us... Lastly, when paying, she didn't seem to thrilled with our tip... Naturally, if we've had all these issues and have been easy going but yet you still have a dismissive attitude, of course it will reflect in your tip. A tip given nonetheless because we understand it's a livelihood but the service wasn't great. A waiter in the section next to ours was constantly there, interacting, joking, checking in with his tables. Maybe ours felt overwhelmed but we felt it in the end which kind of dampened the evening. As I said earlier, I tried signaling this to one of the owners, but all I got was an "I'm sorry, I hope you come back." We would like to but what ensures us this won't...

This is a new restaurant that opened in June 2024, located in the trendy Espace Montmorency area in Laval. It is situated right infront of Place Bell. There is limited free street parking, and lots of paid parking underground, however this restaurant waives the fee for the first 2 hours. Just present your parking receipt upon leaving for validation. The indoor parking is genius as it is connected directly to the restaurant via elavator. During cold months or bad weather you can leave your jacket in the car, as you will not be exposed to the outside.

We were here on Saturday August 3rd, our group of 5 walked in for a table around 5PM and there was still room. The restaurant was packed by 6PM therefore reservations are suggested if you plan on eating after that time.

I randomly saw this place on social media and was intrigued by the decor and concept. You will not be disappointed. The 80's glam and retro color and decor is tasteful and fun. Such a beautiful place to be in, they really went above and beyond with the attention to detail. Flamingo prints, neon signs, wallpaper filled with celebrities and icons from the 1980's era. Leopard prints, pink and greenish blue hues everywhere. Even the natural marble/granite countertop for the bar or bathroom sink area is specifically chosen in pinkish tones, which is something you don't see often in this age. Lots of gold/brass accents, from the door handles to the salt and parmesan shakers - they had unique gold lids instead of silver.

There is a lot of booth seating, perfect for groups and outdoor area to dine in as well. The whole aesthetic is extremely pleasing and perfect to catpure photos. I can see how popular this will be for a birthday or special occasion.

In terms of food, the menu has something for everyone. Mainly pizzas and pastas, and portions that you can select for an individual person or family sized to share. Our group started with the burrata and heirloom tomato appetizer which was drizzled in balsamic vinegar and oil - this was wonderful and perfect for dipping the complimentary bread in. So fresh and delicious. We then got 2 types of pizzas, the all-dressed and salsiccia, the seafood fettucini pasta dish, spaghetti and meatballs and rigatoni with rosee vodka sauce and chicken.

The bread, appetizer and pasta dishes were standout - great portion and flavor. My pizza was lacking cheese and flavor - it was just OK. Seems like they skimped out on the toppings.

Service was good, ambiance amazing, food good as well but not oustanding. The closest thing I have to compare the menu to is the "Enoteca Monza" italian restaurant chain. They also serve family sized portions and similar offerings.

Most dishes are in the $30 dollar range, the appetizers were very expensive. The family style burrata and tomato dish was upwards of $40. They also have cakes and deserts made in house, save your appetite if you want to try it all.

In all everyone enjoyed their experience but certain items on the menu are quite overpriced and pizzas were just so so- when you are paying upwards of $30 for a 14 inch paper thin pizza in a beautiful restaurant, I would expect something a bit more refined.

I would come back for the pastas and general theme - I can't get over how beautiful this place is. LIke a quick...

I came here last night to celebrate my birthday with my parents. Getting to the host desk, I mentioned that I had a reservation for 7:15pm but came a little earlier. There was a mixup with my reservation with someone else’s and I was going to be seated with 6, when it should’ve been just my parents and I. I laughed with the confusion and made a remark saying, “I mean, it’s my birthday, I don’t think anyone it was going to be a surprise supper ahaha.” The owner of the establishment didn’t look thrilled, didn’t even wish me just a small happy birthday (I think is the bare minimum) and I didn’t really feel very welcomed. Fast forward, when we got to our table, we ordered a few items off their menu. Small Cesar salad. Large Penne a la Gigi. Large Chicken Parmigiana. Small calamari. One All dressed pizza. A well over $200 bill for three people. They brought the pasta and parmigiana BEFORE the salad.. I couldn’t understand that. We were already half way done our LARGE plates and then the salad came. I forgot to mention, no one offered if we wanted cheese or spicy oil... we ordered A LARGE plate of pasta in an italian restaurant, and weren’t offered cheese?! Our waiter didn’t even come by to ask if we needed anything… it was management (I’m assuming since he was wearing a suit) that brought our food to the table. So now after eating our mains BEFORE our salad, the calamari comes and it’s practically cold. I’m assuming it’s cold before our waiter was so preoccupied with the delivering drinks to other tables the whole night long. He came at one point to see if we needed anything ONLY AFTER we practically finished our 2 large mains, and calamari and I wanted more water. Our pasta was practically gone by the time he came to the table, hence why I didn’t ask for cheese at that point. We practically busted through all the plates and then the pizza came. Pizza was cold by the time it came to the table, probably was sitting for awhile before our waiter attended to it. I was a little disappointed considering it was what I was excited for all day. I felt as the our waiter didn’t really give us the time of day because we didn’t order alcohol.. At the end, we paid the bill, still gave him a good tip but I was very disappointed with the service. As someone who works in customer service AND grew up in restoration, I felt as though our waiter Kevin really missed the mark. We didn’t feel welcomed from the beginning and we certainly didn’t feel great at the table. It was a birthday supper that just felt lack lustre because of the staff. It’s a shame because the establishment is stunning and loud and bright, and I absolutely love it— it’s not for everyone, but I absolutely love the vibe of the restaurant. However, to have staff that aren’t happy to have you sit at their section, it’s just distasteful. I could’ve eaten somewhere else and I chose here to celebrate my birthday + my mothers.

Also.. the table NEXT to us had a Christmas decoration FALL ontop of them. They had Christmas decorations hanging and one of them FELL on a pregnant woman. No one from management came to see if she was okay, or even apologize.. Did people just forget that customer service is more important...