Starbucks — Restaurant in Lethbridge

Was very underwhelmed with the service this time. I asked for a bagel with cream cheese, they didn’t have cream cheese. She offers me butter. I accept although not super happy. Then it comes up without butter. I stand there confused waiting for someone to attend me. One employee tells me I can go to the line again. I figured since I asked for butter it’s be a service issue. I wait. She rudely tells me again to go to the line. I tell her I didn’t get my butter. The lady who served me comes over and says they’re out of butter and she apologizes. All she can offer me is jam (last on my preference list) or she can refund my bagel. I didn’t want the hassle of the refund (although you could say that was “making up for it”). Plus I overheard they were out of a bunch more stuff too. Most of this is likely a management issue. Some of it service.

I’ll conclude with this: I usually get great service here. The internet is fast and free which I love (I was working). This time was...

Racial Profiling! This morning, I got into the drive thru to get a Frappuccino and a bottler of water. My brother was waiting for me at the parking lot to get the bottle of water that I bought from this Starbucks. We left the drive thru, and police was at our place within 10 minutes asking if we were selling drugs at the Starbuck's back alley.

My brother was driving a second car and got out of his car to get the water bottle from me. We are trying to figure out what we did wrong and the only thing that we can think of is that just because he is Latino they called the police on us. Employees were unloading a truck at that moment, so they were the only ones who saw us there.

I have been coming to this location for 10+ years, and I am not...

To the young lady at the till, your name Chelsea, should be titled 'grouchy'. Not friendly at all, came across as rude. Even i asked about the Java chip was told by her that it would be double the price? Why? Makes zero sense. Especially if you already make cold drinks. And i seriously hope you didnt give yourself a tip off my gift card, because with the way you come across as rude, you definitely don't deserve one. As for the one making the drink, I ordered a white chocolate mocha with double shot of espresso, it tastes like burnt coffee. I see why I never come here, another reminder as to why I need to stay away. Your coffees are not uniquely different, and I always leave there disappointed with either the staff...