Ate there Feb. 4, sent back as food was not hot. Then today I see this on Fraser Health website... posted Jan. 31 2025 Not impressed.... Gross
Critical Hazards: Total Number: 1 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)] Observation: -black mould and algae growing on the ice maker interior surfaces -spilled decayed foods accumulating in the fish cooler trays Corrective Action(s): -clean and sanitize all surfaces Violation Score: 15
Non-Critical Hazards: Total Number: 6 209 - Food not protected from contamination [s. 12(a)] Observation: -various dry goods stored in soft plastic packages or paper boxes, these foods are vulnerable to rodent attack Corrective Action(s): place all packaged goods in secure plastic bins Violation Score: 9
304 - Premises not free of pests [s. 26(a)] Observation: -evidence of a mouse infestation in the kitchen and dry goods area -nesting materials and droppings by the grease trap -droppings by the mop sink -droppings and nesting materials on the employee's shoe rack -drain fly infestation under the dishwasher and by the grease trap Corrective Action(s): -eliminate the pest infestations ASAP Violation Score: 15
305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)] Observation: -rear door sweep is torn allowing access for rodents Corrective Action(s): replace the door sweep Violation Score: 3
306 - Food premises not maintained in a sanitary condition [s. 17(1)] Observation: -general sanitation is poor -rodent droppings observed throughout the kitchen -spilled decayed foods behind and under kitchen shelves and equipment Corrective Action(s): clean the entire kitchen Violation Score:
307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19] Observation: -the grease trap lid has a fist size rust hole in the top, sewer gas leaking into the kitchen Corrective Action(s): replace the grease trap lid Violation Score: 15
308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)] Observation: pot sink spray wand is loose allowing greasy waste water to spill on to the kitchen floor, drain flies observed Corrective Action(s): complete plumbing repairs as needed Violation Score: 3
Follow Up to "Critical" Violations Noted on Previous Inspections (if applicable): No corrections entered Comments
-dishwasher final rinse 200 ppm chlorine -quat spray bottle 200 ppm -all hot holding 60C or higher -all freezers -18C or lower -hand sink provided with soap and...
Read moreI have been a loyal customer of Rickies since I moved from Boston MA Never have a really had a problem since I always order the same thing. I came in a couple of days ago with my husband for lunch and granted it was busy we were seated quickly. However once we had ordered our food it took a little longer than usual but no biggie. Luch was busy. The problem here was our waitress. I personally felt she was a little rude and condescending. Our food came. I ordered lunch special which was half a grilled cheese sandwich which offered 3 cheeses outside and inside. I think I could have done a better job at home. You guys took almost 30 min. To serve us a mediocre grilled cheese sandwich that was not even crispy or had enough cheese in and on it. Some part weren't even grilled. The French fries were extremely salty. I asked the waitress for more coffee even though she had gone by me at least 2 times before with the pot of coffee but never offered me any but did to the table right next to me. I actually grabbed my cup thinking she would offer me coffee but never did. She did her rounds and after 5 min of me asking her sh3 finally shows up with the pot of coffee when I was half ways done with my meal. Then my husband asks for napkins because here we are surviving with one napkin. I finished my meal and that's when she decided to bring the extra napkins I wont even gine a 1 star for her service because she was horrible. I know you know who you are. You pretended to be nice but your rudeness shined really bright. I will not be returning to this place again. This kind of restaurants feel entitled that because they have been in the community forever they can do no wrong. Well you will no longer be getting my hard earned money.
Update: we decided to give Ricky's a second chance and I have decided to change my review because of Christian our server! He was amazing and very attentive with my husband and I. He was polite and he was on top of e everything that we needed and he was just pleasant! Our chicken tenders were done to perfection and he gave us exactly what we asked for with a smile! Christian is definitely an asset to...
Read moreStopped in because I was waiting on a service elsewhere, had already gone for a walk in the neighbourhood, and was in need of a restroom. I thought at first I would come in for coffee and to use the restroom, but then figured, why not grab some breakfast?
The service was prompt and friendly, and the location has a warm, welcoming atmosphere, with lots of warm wood tones and booth seating.
I ordered coffee ($3.79) and the California Benny with shredded hashbrowns ($18.99). The coffee was good — not sour, as I find it is in so many restaurants these days. The food though was less appealing.
The English muffin was not toasted, so it was just soft/spongy and “raw” tasting. The slices of tomato were kind of greyish pink. (I know… the average store-bought tomatoes are mostly terrible, and these were no different. It’s what they had to work with.) And the hollandaise sauce was bland. I’m sure it from a mix, and though that’s not my favourite option, I’m ok with that, provided it has good flavour. In this case, it did not. So, I was left feeling like it wasn’t really worth the calories. The hashbrowns were fine. I ate the pan-seared crispy portions (my favourite) and left the rest.
So, a mixed review. But since we generally come to restaurants for the food, it was a bit...
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