Came her twice and never again. Came with my kids and husband first time and it was fine because we only ordered two bowls of pho to share with our toddlers.
Second time was extremely stressful and disappointing. Recommended our friends to come with us and their two kids. Waited for seats 20 mins. Got a table for 8. Friend asked waitress how much for plain noodles with soup. Waitress answered 3 separate times that it was $3. So friend ordered 4 for our kids. I ordered their large appetizer, husband ordered special pho, girlfriend ordered bun rieu, her husband ordered a rice.
Our husbands’ orders and the plain soup noodles came in 10 minutes. My girlfriend and I waited 25 minutes and our ordered didn’t come. Female boss kept looking at our table like we were holding it up and ordering so little food (she stated this at the end herself when we decided to complain).
We chased our missing ordered seeing that our husbands had finished their plates. It appeared that the order was not placed. We put in the order again. After 5 minutes, they said they sold out of the appetizer I wanted. I ordered something else. They were sold out of that too. So I went with the bun rieu like my friend. The table that came in 10 minutes after us ordered the appetizer that I wanted and got it. Meaning if our order was correctly placed, we would’ve gotten the appetizer. Our bun rieus came after 10 minutes.
When we got the bill, it charged $10 for plain noddles with soup. The male boss came out as we complained. They kept asking which waitress took our order. We found the waitress and confirmed with her that she said $3 for a plain soup noodle. She went to the cashier and changed the soup noodles to $5 a bowl. Male boss was apologetic. Female boss came over and gave us attitude, as if it was our fault that the orders were not placed. Also added that she was wondering why we were dining for 1.5 hours when there was so little food on our table.
Food tasted on the good side but a bit pricer than other pho places. Customer service really needs work. We did not have a pleasant experience. Especially myself who couldn’t get the item on the menu that I wanted. Also, the poor management of running out of menu items at 5:30pm.
We would not go back and would not further recommend our friends to...
Read moreIt was an unpleasant experience with their service ,we expected the place to be busy so we waited for a few minutes to be seated,the server came & asked for our order which was 2 orders of grilled chicken,spring roll with vermicelli & a bowl of soup,the server informed us that they don’t have spring roll so we asked her if we can have the shrimp spring roll instead & her response was she “will asked “ which we thought she understood very well coz she never came back to inform us.We waited for almost half an hour then a server came with the food which we didn’t ordered,we called him back to let him know that it wasn’t our order so we end up talking to the manager & she spoke to us in her language which we didn’t understand, we started talking to her in english & explained the circumstances, she was rude & unapologetic while talking to us,we told her that we wanted to order the same item but since they don’t have the spring roll will just have the shrimp spring roll as a substitute instead,she left our table knowing that during the course of our conversation everything was okay.we waited for more than 20 minutes nothing came then after a few minutes we got the soup that we ordered,we we’re expecting that the 2 items will come in next but to our disappointment ,we waited again for god knows how long ,then we called probably 4 servers just to make a follow up with our orders,they kept telling us they “will check” one server said “ its busy it might take some time “. So we waited again patiently then called another server to make a follow up for the nth time only to find out that the manager canceled our order. We went there for the reason that it was recommended by our friend & we wanted to try their food ,however much to our disappointment we end up starving ,waited for nothing &...
Read morePho Anh Vu is an absolute gem nestled in the heart of Markham, Ontario, and it's earned every bit of its 5-star rating. From the moment you step inside, you're greeted with the tantalizing aroma of simmering broth and freshly chopped herbs, setting the stage for a culinary journey like no other.
The star of the show, of course, is the pho. Each steaming bowl is a symphony of flavors, with tender slices of beef or chicken, perfectly cooked noodles, and a fragrant broth that's been lovingly simmered to perfection. Whether you prefer your pho with a hint of spice or loaded with fresh herbs and bean sprouts, Pho Anh Vu delivers a bowl that's sure to satisfy even the most discerning palate.
But the delights of Pho Anh Vu don't stop at the pho. The menu boasts an array of Vietnamese classics, from savory spring rolls to crispy banh mi sandwiches, each dish bursting with authentic flavors and made with the freshest ingredients.
What truly sets Pho Anh Vu apart, however, is the warmth and hospitality of its staff. From the moment you walk in, you're treated like family, with attentive service and a genuine desire to ensure that your dining experience is nothing short of perfect.
In addition to its exceptional food and service, Pho Anh Vu also offers a cozy and inviting atmosphere that's perfect for everything from a quick lunch with friends to a leisurely dinner date. Whether you're a longtime fan or a first-time visitor, you'll feel right at home at Pho Anh Vu.
In conclusion, Pho Anh Vu is a true treasure in the culinary landscape of Markham, Ontario. With its delicious food, friendly service, and inviting atmosphere, it's the perfect destination for anyone craving a taste of Vietnam right...
Read more