Sansotei Ramen — Restaurant in Markham

Food: 1 Stars Service: 2 Stars Ambience: 3 Stars Value: 2 Stars Overall: 2 Stars

I recently visited the Sansotei Ramen franchise and was thoroughly disappointed with my experience. I ordered the Zangi (7.00 CAD), the Original Tonkatsu with thick noodles and an extra egg (15.50 CAD + 2.00 CAD per egg), and the Spicy TanTan with thick noodles (15.50 CAD).

Unfortunately, the Zangi dish was devoid of any flavour and lacked seasoning. The Tonkatsu broth was also quite bland and the soapy texture of the noodles affected the taste of the broth, making it taste soapy as well. The Spicy TanTan only had a hint of spiciness but lacked any real flavour. I was particularly disappointed with the egg in the ramen, as it was not only cold but also unseasoned, failing to meet my expectations for authentic Japanese cuisine.

The seating at the restaurant was spacious and comfortable with booth seatings available. However, the ambience was only mediocre and the service was lacking. The server was friendly but never returned after taking our orders. Despite the restaurant not being busy during my visit, which was around 5 pm to 6 pm, I was still surprised that the service was not better. On the positive side, there was free parking available at the restaurant.

In conclusion, I was extremely disappointed with my dining experience at this particular Sansotei Ramen franchise location. The food was not enjoyable and lacked flavour, and the service was lacking as well. I would recommend the Sansotei Ramen located at 9555 Yonge St Unit #12, Richmond Hill, ON L4C 9M5 over this location, as it proves that not all franchises have the same quality...

I've been here before pre-covid and the ramen was good. Today is the first time since covid coming back and doing take out. I appreciate the restaurant having online ordering and allows for pre-ordering for a later time. However, I'm a little disappointed by the take-out experience. I ordered extra corn for my daughter's meal but they didn't add it even though I was charged for it. The restaurant wasn't even busy because there was only one table of people and no one else at that time was getting take out. It's too little of a thing to go back but annoying that it wasn't included. Good thing the extra meat for my son's meal wasn't left out. My other disappointment is related how the food was packaged. It looked cute with a bowl for the soup and a little cardboard box for the noodles and toppings. However, since the noodles had to be transferred to the bowl of soup it's a bit messier and all the toppings end up at the bottom. It would have been much easier if the noodles and toppings were already put into a bowl container and a separate container of soup can just be added on top. It's better for take out that the soup is separate so that the noodles don't sit in the soup for so long and get all mushy. I think I'll only go back after things go back to normal and we can eat safely at the restaurant.

March 2023 update: went back to the restaurant, good food quality, quick service. There seems to more things...

Craving Ramen for dinner so decided to go to Sansotei Ramen.

I came on a Thursday evening and put my name down since they were full. Mentioned it was about 15 - 20 min wait but we waited around half an hour. I recommend to plan your visit and anticipate the wait so you don't get Hangry. Once the text came in, I was seated fairly quickly. Collected the proof of vaccine and scanned the covid questionnaire. One tiny downside is that the ramen took long to come. The gyoza also came when I was almost finish with my ramen.

For the food, I got the Shoyu and the Tomato. My go-to ramen is always Shoyu but wanted to try the Tomato for the Hokkaido Scallop. Let me start with the Tomato. The broth had good flavour and very savoury. It was also thick and you can taste the richness of the tomato. The scallop is incredibly massive. I recommend you to try this if you're a big fan of tomato soup. The Shoyu on the other hand, is normal. Not the best, but not the worst. The Gyoza had good wrapping. It was put together well and the texture was just right. Only downside is the filling. They could add a bit more.

Overall, this place is not the best, but it's definitely not the worst. I would possibly come back here if I am craving ramen and near the area. But it won't be...