Embers BBQ House — Restaurant in Mission

Our family UNFORTUNATELY only discovered this restaurant one year ago in 2023. It quickly became a family favorite and we tried to have the PLEASURE of ordering from there once or twice a week for roughly a year. Within the last couple of months that restaurant had to make some hard decisions and one of those decisions included moving/switching locations. Unfortunately we visited them and they were missing a lot of stuff from the menu! No problem we get changes and understand things take time. Take us back to yesterday where our family went to order the exact same thing we have normally ordered for over a year now , “ The Sampler “ normally it’s around $85 and that is a lot of food for 4 people and even left overs. It’s a family favourite. Yesterday while placing my order over the phone the lady mentioned the Sampler had changed, and the price had decreased by $10 ( makes sense you take one thing off the menu there would be a small decrease ) fast forward to when my husband brings the order home and we are terrible disappointed , the young girl over the phone mentioned , they no longer include, the roasted chicken, they no longer make/carry cornbread the cornbread is not included in the sampler it is still one of the reasons why my husband loves this place, she failed to mention that they also removed the braised beef off the sampler menu, and the family SIDES went from large to be being cut in half. I am extremely disappointed with yesterdays experience, the service, the change in menu, and the sizes. We will say that their bbq and chicken wings are unbeatable. I’m am disappointed in the new atmosphere and the change of menu, and portions but other than my personal opinion the food is still very good.

I am rating Embers BBQ house in mission a 4/10 after the move. BEFORE...

Embers used to be one of the best restaurants we have here in Mission. I cannot recall the amount of times we would go there for dinner and the first bite of food we took would send us into food heaven. But then things changed. New ownership took place and a usual like most restaurants that change hands, Embers took a dive. We've come back 3 times since the Takeover giving them the benefit of the doubt. But things just aren't the same. this last visit was the one that did us in. The amount of food we got for the price we paid was unacceptable. I ordered a salmon dinner the amount of salmon on my plate was smaller in size than a can of tuna. For the $18 that I spent I would have expected a little bit more than that. My wife had a chicken Caesar salad. It fell very short of the typical Embers quality. The salad was supposed to have a chicken breast on it , it came with chicken pieces instead, the dressing was horribly watered down , it was just a big plate of lettuce for over 12 bucks. The chicken Caesar that she had from McDonald's just a couple of days earlier put this salad from Embers to shame, and it was cheaper! It's a beautiful strategy on their part, now you have to order your meal at the counter and pay for it upfront . No need to worry about service or quality at that point your cash is already in their hand . When they came to the table and asked how our meal was we were honest and told them our disapproval and nothing was done by the restaurant itself. We went up to the counter afterwards when leaving and shared with them our disappointment once again nothing was offered to be done. Sorry Embers now we are done! This used to give the highest reviews about when talking to people. Now their name will never be...

If we could give this no stars we would!!

Totally disappointing, terrible food, and horrible management.

We took our friends there for their 16th year anniversary and after trying a little of each dish we barely ate the food.

The pulled pork came out totally dry we returned it, telling the server how dry and tasteless it was. The ribs were so dry it was if they had been sitting under a heater/warmer for weeks. Nothing even appeared to have been “smoked” we have a smoker at home and make better food.

We ordered their platter to share $85 it’s gone up in price to almost double what it was before COVID (according to locals in Mission) and wasn’t worth $10. The new owners were sitting on the patio directly across from us, heard our comments to the server and did nothing to try to accommodate for all the BBQ food that was dry and disgusting.

Only good item was the 1/2 chicken but between four people it certainly wasn’t worth the cost!

The potato salad was over spiced with dill, otherwise was mushy and tasteless. The brisket was in a weird liquid (tasteless) in a small bowl, even floating in liquid it still wasn’t tender; we ended up taking it home and gave it to our friends dog.

I rarely right negative reviews but this place was such a disappointment, along with lack of care from owners/management I have to let everyone know to avoid this dump.

When paying we clearly made it known how horrible the food was and one of the owner/managers (was steps away from the till) just looked away from my boyfriend, didn’t come offer any suggestions and no discount on anything.

Absolutely the worst service and food I have ever had in my entire life. Gross! Not worth the drive from Langley for and not worth considering eating...