Prawn Garden Restaurant 蝦園中餐/正宗川菜 — Restaurant in Mission

Prawn Garden is also known as Pho Mission. I wouldn't be surprised if they have other fake ghost kitchens on delivery apps.

One of the worst food experiences I've had in a long time. I would not trust them to boil an egg. I've attached pictures of the food, they were unsatisfactory in both the quality and quantity. I would not recommend this food to anybody, even if I disliked them very much.

Also the uber eats driver had to wait like an extra 40 minutes for them to get the food ready. And there are no refunds.

This place is also called Pho Mission on UberEats. I called and asked upfront if they were, so that's how I know. They also have the same posted address. I'll be researching after this if I can dispute a credit card charge for inedible food.

I love Pho, and there's not much in mission. Thought I'd treat myself tonight, since UberEats was handing out $30 free. So, $50 later I have my three items ordered. Regular Pho, Chicken and Vegetable Crispy Chow Mein, and some spring rolls, as pictured.

Sure, it was like 5 bucks more than any other place, but I wanted Pho. The Pho I ended up with was half the quantity of any other Pho place, and the broth was inedible. I think it might've been very salty? I don't like remembering the flavor.

Preboiled meat in the broth, might've just been ground beef for all I know. The wrong type of noodles altogether, and some wilted basil thrown in a ziplocc with some red stuff I couldn't identify.

Maybe it's just not Vietnamese Pho. The quality was still absurdly terrible, and the prices for the amount of food were criminal. I threw up about seven times a few minutes after trying half of a spoonful of two of their dishes. If you've made it this far in the review, please do not ever give them any of your money.

This is not an exaggeration or a hyperbole or someone with a vendetta against their business. I am honestly concerned other people will have to go through what I just went through, just for wanting dinner.

Onto the second dish, the Crispy Chow Mein. It was just gross. and the sauce was very watery. At least they gave me twice as much crispy chow mein broth as they did pho broth. Almost no Chicken and Vegetables. Just gross liquid.

It's a shame. Prawn Garden used to be the place where me and my family would go for special events. Birthdays. Thanksgiving once when no one was up to making thanksgiving dinner. I feel cheated out of my money, have thrown away all of the food they gave me (fortune cookies and spring rolls included,) and have Quesada on the way now. I'm still eating two hours later than I wanted to though, and I was starving to begin with.

I was mad at the service, then disgusted by the food. Please do not eat here. I haven't tasted food this bad in a LONG time. I wish I could make it more clear but I can't. Remember their address, so you can tell if they have any other ghost kitchens.

Just read some of the owners replys to negative comments. Of course those people wanted refunds for this incredibly horrible food. You...

Food-doesnt deserve even one star! What happened to the Prawn Garden we used to know and love? Im a negative review virgin & have never felt the need to leave a negative review for anyone....Until now... So here it comes are ya ready to read on? We ordered take out and picked it up ourselves. Waited for an extra 15 minutes beyond our pick up time (just 3 or 4 minutes she said) 5 minutes later one woman brings me a little cup of tea. 10 minutes goes by and another woman comes out and tells me they are giving me a couple of cans of gingerale on the house and apologizes for the wait. OK.....so why do I need to wait? Theres nobody here but me? Ive had 15 minutes now to admire the new to me decor ie chair covers and table linnens. Ive also had enough time to notice there wasnt even one customer in the place accept for me. No one coming in and out for take out and absolutely no one sitting inside for dine in and Ive been here in the past and it was usually bumpin on a Saturday evening. We had ordered cashew chicken, a rice dish, a veg dish, ss chicken balls and 2 ginger beef. The ginger beef is, well, WAS our all time favorite. Had some wierd and unexplainable flavor. Was very gingery and not well balanced with any sweetness. The cashew chicken was very sweet with no cashews. It reminded me of the sugary coating you get on the mini donuts at the fair or food truck. Was actually an interesting concept if ya like sugar chicken donuts. Ss Chicken was okay accept for the sauce which was very syrupy and full of red runny coloring? The mixed veg was soooooooo salty. All I could taste was salt.The rice and the mein was the most edible part of the $130 meal today. Absurdity I know because this place USED TO do the best Ginger beef, SS Chicken ever. Your staff are pleasant Your decor is pleasant But your food.... Im sorry to say your meats and veg dishes are just, well........to be nice, unpleasant, unsavory and un-edible.

😝 Sorry...

I don’t usually leave reviews, but our experience with Prawn Garden take-out this week was out of the ordinary.

My family has enjoyed Prawn Garden for years. Before this week, we last ordered from them a few months ago and loved the food. This week that was not the case. Immediately the food looked wrong when we unboxed it.

The sweet & sour pork was poorly battered and covered with a watery pink sauce, the deep fried prawns and spring rolls were very light in colour, and there were no chopsticks, sauces, napkins or fortune cookies.

Then we served up the food.

Our daughter had one bite of the chow mein then said she didn’t want to eat it. She normally devours their chow mein. She didn’t want to eat anything else.

My wife and I tried a few bites of everything then stopped as well. We couldn’t eat it. Everything was under-seasoned or under-cooked. The only thing that tasted like it used to was the chicken in the chicken chow mein.

We called Prawn Garden to let them know. Just like a previous reviewer said, the girl I spoke to went to speak with the owner then offered us 20% off our next order. I told her that wasn’t good enough. The food was inedible. She spoke to the owner again then offered us 50% money back on our order. Again I told her that wasn’t good enough and that the only thing we’d accept is a full refund. I told her we’d be willing to return all the food. We’d barley touched it. She spoke to the owner a third time then agreed that we could return the food for a full refund.

My wife took the food back and they inspected it in front of her before returning the money (minus the tip we’d paid). Without the near-full refund, this would have been a one-star review.

Maybe we’ll give them another try in the future, but we’ll have to see some good reviews first. It’s a shame, prior to this we...