Burger King — Restaurant in Mississauga

Melinda that works here is one of the worst customer service workers I’ve ever encountered in my life. Above all else her attitude with customers is completely disgusting. My husband and I frequent Burger King for its low prices and everytime we come to this location Melinda is horrible. Tonight in particular we stepped up to order a king meal deal - to which she responded WHAT very loudly instead of “which sandwich would you like”? (Like a normal cashier should). She ignored me when I told her the debit machine was not working and rudely said it was declined and to remove my card (it was not - it was simply frozen like I was TRYING to tell her). I asked for mayo and a small cup with 2-3 pickles on the side when she placed my food on the tray and asked if I wanted ketchup or anything and I was met with a lot of aggression in her tone saying I needed to pay. My husband offered to pay for them saying it’s not a problem - but I asked why we’d have to pay since at other locations we aren’t normally charged. Her very professional response was to shrug and say to each their own. She ended up literally yelling at us and threatening to call 911 when my husband and I pressed asking why she was being rude and why we would have to pay. I asked when her manager would be in so I could speak to someone and she said don’t know - in a few days maybe Monday (a week??? what manager is away for a week??) She then walked away and refused to talk to us despite us trying to tell her why we were upset. Pheobe came over to apologize for Melinda’s behaviour and gave us the cup of pickles that started this all. And yes things did get heated but overall it was her extreme rudeness that made things significantly more heightened. Had she just taken a moment to hear what her customers were saying and check her attitude there would have been ZERO issues. I will be calling and speaking to a manager. We come here often and SHE is a constant issue. My husband also comes here often as an Uber eats driver and Melinda is constantly treating him extremely poorly along with all the other delivery drivers picking up while he’s there. Not sure what would be done from this review or me calling but my best recommendation for this manager would be to fire Melinda as soon as possible - she is ruining the customers experience at this...

Be very alert!!! If you are taking your children in the backseat of your car to pickup your mobile order via the drive-thru, skip this place when you could. The food court is just located at the other side of the parking lot.

The ceiling at the corner of drive-thru looked like it's almost falling down for weeks but still not be repaired. Look up when you are around!

Here's my mobile order experience today: The staff was not able to distinguish between an order number and the customer's ID. By giving either one, and showing her what your order was from the app on your smartphone, she would still blame me for not being able to give her the order number. The fact was that she missed reading the number on my customer ID as the order number on both receipts, especially the one that's stuck by the seal on the paperback. When I told her what it was by the order speaker, she said: 'I remember your voice.' When I drove up by the window and tried to be reasonable to clarify this confusion which only herself on this earth would be confused about the difference between an order number and the customer's ID, she lost her patience, shamed me by saying: 'I speak better English than you!' She extended her hand in front of my mouth, she shut the window off. I waited and waited until she opened the window again and asked: 'May I speak to your Manager?' She claimed that she's The Manager. She also told me proudly when I asked for her name, she pointed at her name tag which says: Miranda.

When my order was handed over to me I just couldn't believe that I had gone through such stupidity that never had happened to me at any other fast food restaurants ever.

This was such an invention created by the very smart management at BK. And the customer service was way worse than the quality of its food. None of the staff here received proper training and they probably never used the app to order food at their own restaurant. Why would they, right?

This restaurant did not provide either quality service or food. They wanted to make you a fool. I would have spent my money elsewhere and got some...

Burger King in Mississauga is a popular fast food restaurant known for its delicious and affordable burgers. I have been a regular customer at this location for quite some time now, and I have always had a positive experience when dining here.

The first thing that stands out about this Burger King is its friendly and efficient staff. The employees are always welcoming and go out of their way to make sure the customers are satisfied. They are quick to take orders, and the wait time for the food is usually minimal, even during peak hours.

The menu at this location offers a wide variety of options, ranging from classic burgers like the Whopper to specialty sandwiches like the Impossible Whopper for vegetarians. The burgers are always fresh, juicy, and cooked to perfection. The toppings and condiments used are of high quality, adding a flavorful touch to every bite. The fries are crispy and seasoned well, and the soft drinks are always cold and refreshing.

Another aspect that I appreciate about this Burger King is the cleanliness of the restaurant. The dining area is always well-maintained and tidy, making it a comfortable environment to enjoy a meal. The washrooms are also kept clean and stocked with essentials.

Moreover, the prices at this Burger King are quite reasonable. They offer various value meals and combo deals that provide good value for money. The restaurant also participates in promotions and offers discounts regularly, which is an added advantage.

In conclusion, Burger King in Mississauga is an excellent fast food restaurant that consistently delivers delicious food, excellent customer service, and a clean dining experience. Whether you are grabbing a quick meal or dining in with friends and family, this Burger King is a reliable choice. I highly recommend...