VERY DISAPPOINTING EXPERIENCE TONIGHT. Staff didn't even ask how much sugar is preferred. When I tried to tell the staff I wanted less sugar while I saw she was still making it, she just dryly replied "I already made it". End result??? Mango shake that tastes nothing like mango but just sugar!!
This sugar selection is also removed from the self-service kiosk. Same situation at Sherway Gardens but at least the staff asked us about the sugar preference before making the order.
The mango added has also significantly decreased. Not coming back here again, quality has declined massively. It's no longer REAL FRUIT but SUGAR with ICE and extremely small...
Read moreGreat product made with fresh fruits/veggies. You can ask for no added sugar water to cut back on calories & carbs (that'll give you a pure fruit drink; with chuncks)
Helps that they're in a mall & in the food court so you can easily pick up food too. Washrooms are close by & tons of free parking. Staff are friendly & fast (remember, freshly made means it will take longer than a normal pouring of a glass of water or pop)
Funny enough, they have a sign that explains how to poke through the plastic lid with paper straws. I guess it was a big...
Read moreBeen there number one guest since they first opened, usually only visit when the lead hand is there, but even with her excellent training of the staff, my drink is always made to my liking, lead hand and staff always remembers my orders which I find very convenient, overall best experience with this staff, they help my find my love for bubble tea and the overall brand, an the will always enjoy a fresh made bubble tea from...
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