Tim Hortons — Restaurant in Moncton

An epitome of excellence: I recently visited the Tim Hortons at 10 Plaza Boulevard and was thoroughly impressed by the overall standard of service delivery and operations. From the moment I walked in, the staff displayed exceptional professionalism—courteous, efficient, and genuinely welcoming. Every interaction felt thoughtful and customer-focused.

The store was spotlessly clean, with every surface, table, and corner clearly maintained to a high standard of hygiene. It’s evident that cleanliness is a top priority here.

The food and beverages were outstanding—fresh, well-prepared, and delectable. My order was accurate, delicious, and beautifully presented, reflecting the team’s consistency and attention to detail. I really enjoyed the meal with great relish.

This visit was a clear reminder of what great service and hospitality should look like. Kudos to the entire team for delivering such a polished and...

I attended this location about a week ago as I was passing through Moncton. Normally I would go through the drive-thru however decided to get out and stretch and go into the store. It was mid-morning. What a wonderful restaurant (compared to others I've gone into). There were some elderly in there having a good time and the staff seemed legitimately happy to be there. I wasn't rushed at the counter while I took my time ordering. The food was fresh so I decided to sit down to eat. I actually had a staff ask me from behind the counter how my food was! Maybe the manager? Not sure. But she actually cared - almost like it was a full service restaurant. Anyway, I had a good experience and glad I got out and went in, instead of going to...

Very poor service on drive through by Indian girl, firstly she didn’t understand the order then she started shouting “PLEASE COME TO THE WINDOW “ so we did and then she started taking order in very rude way and spoiled my entire day. Then i refused to order because I can’t tolerate rudeness, i was paying for a nice cup of coffee but she ruined my day .

Please don’t do this job if you don’t have patience and respect for others specially for your own community , or take a day off but please don’t be so rude with others, you have no idea what’s happening in others life and you are troubling them for cup of coffee . I would never comeback or neither I recommend.

Incident happened around 2:28pm Wednesday 5...