Golf Town — Local services in Moncton

I bought a pair of under armour golf shorts last week and asked the associate for a size 34. She said it was showing 7 left in stock. She came back and said she found one. I had no reason to doubt her, so I took the tag off and wore them for a round that same day. They felt larger than my other shorts so I checked them and it turned out they were a size 36. Went today to exchange them and the female manager was extremely ignorant to me and said they couldn’t return them because they were worn and that it was too bad, there was nothing they could do. I have never in my like been in a retail store and experienced that level of unprofessionalism and rudeness for management. The store manager and and female employee (i assume she was a supervisor) were both ignorant. It’s a shame because I spend quite a bit there each golf season but that will be my last visit in that store. They lost a customer because of poor customer service and all over a pair of shorts. I would rate them a 0 star after that if I could. I wouldn’t recommend this location unless they have a change in management or...

Great customer is rare these days, golf town moncton still has it. I walked through the door the ladies greeted me with a smile. As I waited at the pro shop 2 employees checked to see if i was taken care of in less then 5mins. Now to the issue i was there in October i did a fitting for clubs and purchased them. After using them at the driving range the last 3 weeks my driver and my 3wood broke. Greg the manager came out and was amazing, very helpful and very respectful. He told me i should of had a stiff flex rather then regular where im a bigger guy. He found me a new set of clubs and exchanged them at no cost to me. Most places would have told me they couldnt do anything for me and say sorry as if a sorry fixes things. But Golftown actually rectified the problem and went above and beyond to make me a happier customer and definitely a life long customer. I highly reccomend Golf town moncton. Very knowledgable and amazing people. Thanks again Greg you are a...

Very friendly staffs also manager Tanya is extremely knowledgeable and professional. Always happy and fun to visit Golftown in Moncton! Also I like the products from Golftown. After they change management Golf town is not as good as before. Especially the current manager is very very very blunt, couldn't show passion or expertise on various golf clubs to meet customers' need. Most of the time looks not happy and periodically shows discriminatory actions.

I've worked in a retail as a manager more than 5 years so l've noticed that hiring a right person in the leadership position is very important and affect business growth for sure. Other staffs are still friendly and nice though

I miss Tanya who was the store manager before and was awesome. I gave 5 stars before but now I changed my mind based on current experience. If they improve their customer service at a certain level I'll give...